Overview
Telesales Manager Jobs in Cape Town, South Africa at KTOB Solutions
Job Description
About Us
We are a fast-growing organization in the telecom and BPO industry, driven by innovation, teamwork, and performance. With campaigns targeting high-impact results, we’re on the lookout for a dedicated and experienced Head of Telesales to lead our remote team to new heights.
Role Overview
As the Head of Telesales, you will be responsible for leading, managing, and optimising a high-performing telesales team.
Your role will involve developing strategies to meet targets, overseeing daily operations, and driving a culture of success and accountability within the team.
Key Responsibilities
Team leadership:
Lead, mentor, and manage a remote telesales team to achieve and exceed sales targets.
Performance optimization:
Monitor and analyze team performance, ensuring continuous improvement through data-driven decisions.
Training and development:
Provide coaching to agents, identify skill gaps, and implement ongoing training initiatives.
Process refinement:
Work closely with leadership to refine sales processes, scripts, and overall team structure to maximize productivity.
Campaign management:
Ensure consistent performance across all campaigns by aligning team efforts with organizational goals.
Reporting:
Prepare and present performance reports, identifying successes and opportunities for improvement.
What We’re Looking For
Experience:
3+ years in telesales leadership, preferably within telecom or similar industries.
Leadership ability:
Proven success in leading and managing teams in a remote setting.
Strong communication skills:
Ability to communicate effectively with team members and stakeholders.
Data-driven mindset:
Proficient in analysing performance data and identifying actionable improvements.
Problem solver:
Capable of addressing challenges and implementing solutions effectively.
Goal-oriented:
Focused on achieving team targets and meeting deadlines.
What we offer
R18,000 per month salary
Work remotely from anywhere
Growth opportunities within an expanding organization
A supportive, collaborative team environment
Requirements
As the Head of Telesales, you will be responsible for leading, managing, and optimising a high-performing telesales team.
Your role
will involve developing strategies to meet targets, overseeing daily operations, and driving a culture of success and accountability within the team.
Title: Telesales Manager
Company: KTOB Solutions
Location: Cape Town, South Africa
Category: Management (Account Manager, Business Development, Operations Manager, General Management)
