Overview
Maintenance Manager Jobs in Bela-Bela, Limpopo, South Africa at ExecutivePlacements.com
Title: Maintenance Manager
Company: ExecutivePlacements.com
Location: Bela-Bela, Limpopo, South Africa
Recruiter:
Bright Search Recruitment (Pty) Ltd
Job Ref:
JHB002832/Tori
Date posted:
Tuesday, April 21, 2026
Location:
Bela Bela, South Africa
SUMMARY:
- Guest Experience & Service
- Welcome guests on arrival with a warm, professional approach
- Conduct check-ins and check-outs efficiently
- Provide welcome drinks, lodge orientation, and itinerary briefings
- Act as the main contact for guests throughout their stay
- Anticipate guest needs and personalize service (e.g. dietary preferences, special occasions)
- Guest Liaison & Communication
- Handle guest queries, requests, and complaints promptly
- Liaise between departments (housekeeping, kitchen, guiding team)
- Ensure all guest preferences are communicated and delivered
- Maintain daily guest reports and handovers
- Reservations & Administration
- Assist with reservations, bookings, and room allocations
- Maintain accurate guest profiles and records
- Handle billing queries and ensure correct invoicing
- Work with PMS systems (e.g., Opera, NightsBridge, ResRequest)
- Guest Activities & Coordination
- Coordinate guest activities (game drives, spa, excursions)
- Ensure smooth daily itineraries and timing
- Arrange special experiences (private dinners, celebrations)
- Brief guests on lodge schedules and safety guidelines
- Brand Representation & Standards
- Uphold 5-star service standards and lodge image
- Ensure attention to detail in all guest-facing areas
- Build strong guest relationships to encourage repeat visits
- Handle VIP guests with discretion and professionalism
POSITION INFO:
Qualifications & Requirements
Education
- Diploma or Degree in:
- Hospitality Management
- Tourism Management
- Hotel Management
Experience
- 2–4 years experience in:
- Luxury lodges or 4/5-star hotels
- Front Office / Guest Relations roles
- Safari lodge experience is highly advantageous
Skills & Competencies
- Excellent communication and interpersonal skills
- Strong problem-solving and conflict resolution ability
- High attention to detail
- Professional appearance and demeanor
- Ability to work long hours, weekends, and public holidays
- Multilingual (advantage, especially in international lodges)
Technical Skills
- Property Management Systems (PMS)
- Microsoft Office (Word, Excel, Outlook)
- Reservation systems (e.g., NightsBridge, ResRequest)
Personality Traits (Important in Lodges)
- Warm, friendly, and approachable
- Calm under pressure
- Passion for hospitality and nature
- Strong cultural awareness (international guests)
- Team player with a “nothing is too much trouble” attitude