Overview
Utility Billing Clerk Jobs in Charles City, IA at City of Charles City
Job Overview
We are seeking a detail-oriented and proactive Utility Billing Clerk to join our finance team. In this vital role, you will manage the billing processes for utility services, ensuring accurate and timely invoicing for customers. Your expertise in accounting systems, financial software, and customer service will help maintain seamless operations and foster positive client relationships. This position offers an exciting opportunity to contribute to efficient utility management while utilizing your strong analytical and technical skills.
Responsibilities
- Prepare, review, and send utility bills using billing software and accounting systems.
- Reconcile accounts receivable and accounts payable transactions to ensure accuracy in billing records.
- Manage collections accounts by following up on overdue payments and resolving billing discrepancies promptly.
- Enter data accurately into spreadsheets, financial software, and other databases, utilizing Excel formulas and data analysis techniques.
- Perform account analysis, journal entries, and account reconciliation to support financial reporting and compliance with GAAP (Generally Accepted Accounting Principles).
- Communicate effectively with customers regarding billing inquiries via phone or written correspondence, maintaining professional etiquette at all times.
Skills
- Strong proficiency in accounting software.
- Extensive experience with financial concepts including accounts receivable management, accounts payable, journal entries, and double-entry bookkeeping.
- Demonstrated ability in Excel data analysis, creating formulas, spreadsheets, and performing account analysis.
- Knowledge of public accounting standards and technical accounting practices relevant to utility billing operations.
- Excellent data entry skills with high accuracy (10 key typing), along with strong math skills for account reconciliation and analysis.
- Effective customer service skills with professional phone etiquette for client communication.
Join us as a Utility Billing Clerk to play a crucial role in delivering precise billing services while advancing your career in a dynamic environment that values accuracy, efficiency, and excellent client relations!
Pay: $21.00 – $23.00 per hour
Expected hours: 40.0 per week
Benefits:
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
Title: Utility Billing Clerk
Company: City of Charles City
Location: Charles City, IA
Category:
