Overview
Senior IT Systems Engineer Jobs in Gauteng, South Africa at Netsurit
Title: Senior IT Systems Engineer
Company: Netsurit
Location: Gauteng, South Africa
Job Title: Senior IT Systems Engineer
Model: Hybrid
Responsibilities:
Windows Server OS Management:
Administer and manage Windows Server 2012, 2016, 2019, and 2022 environments.
Perform regular patching using SCCM/Adaptiva and remediate failed updates.
Service Desk Operations:
Administer ServiceNow (SNOW) for daily incident updates.
Accept, assign, and manage incidents, tasks, and changes.
Monitoring and Reporting:
Utilize UIM Monitoring Tool (Grafana) for server metrics and utilization.
Use Azure Log Analytics and PowerBI for generating reports.
Virtualization:
Administer and optimize VMWare environments.
Manage OVM environments.
Physical Server Access:
Access and manage Dell (iDRAC) and HP (iLO) servers.
Documentation:
Update Standard Operating Procedures (SOP) documentation on Confluence.
PowerShell Scripting:
Run scripts and one-liner commands for various administrative tasks.
Troubleshooting:
Resolve issues related to offline servers, failing patches, resource over-utilization, DHCP, DNS, blocked ports, and server/directory access.
Vulnerability Remediation:
Address VMWare tools and security risks (e.g., Sweet32) as requested by the business.
Standby Duties:
Participate in a standby rotation (usually one week per month).
Collaboration:
Manage tasks on Jira and log support tickets with Microsoft.
Collaborate with other teams (Virtualization, Backup/Storage, AD, CSO, etc.).
Qualifications:
Proven experience as a Systems Administrator or similar role.
Strong knowledge of Windows Server OS (2012, 2016, 2019, 2022).
Experience with SCCM/Adaptiva for patch management.
Proficiency in ServiceNow (SNOW) administration.
Familiarity with UIM Monitoring Tool (Grafana), Azure Log Analytics, and PowerBI.
Hands-on experience with VMWare and OVM environments.
Knowledge of Dell (iDRAC) and HP (iLO) server management.
Proficiency in PowerShell scripting.
Strong troubleshooting skills.
Experience with vulnerability remediation.
Excellent documentation skills.
Ability to work in a team and collaborate with various departments.
Willingness to participate in standby duties.
