Overview
Receptionist, Administrative/Clerical Jobs in Cape Town, South Africa at PPS
Job Description
Who we are:
PPS Investments is part of the PPS Group, which for over 8 decades has been the trusted financial partner for graduate professionals in South Africa. Unlike a company that is listed on a stock exchange, PPS belongs to its members and operates under the ethos of mutuality. This means that qualifying members can exclusively share in the profits of the Group, through the unique PPS Profit-Share Account.
PPS Investments exists to create and grow the wealth of graduate professionals and their families to live the lives they want in a world worth living in. We offer diversified and flexible investment solutions that are mutually beneficial to our clients in the long run because we believe that success is better shared.
Purpose Of The Role
The Receptionist plays a crucial role in shaping the first impression of the business, serving as the face and voice of the organisation to clients, visitors, and stakeholders. By ensuring a seamless and professional front office experience, this role enhances the company’s reputation, fosters strong relationships, and contributes to overall operational efficiency. Acting as a centralcommunicationhub, the Receptionist supports the smooth flow of information and interactions, which helps to create a welcoming and organised environment.
Ultimately, this position strengthens brand perception, reinforces customer confidence, and supports the business in deliveringexceptional service.
Requirements
Ideal Experience
Proven experience as a Receptionist or Front Office Administrator, preferably in a client-facing environment.
Experience in the financial services industry and particularly the investment industry will be an advantage.
Knowledge of office management procedures, including but not limited to health and safety and facilities management processes.
Ideal Qualifications
Minimum Matric
Supporting Office Management or Business Administration Diploma would be ideal.
Competencies And Ideal Personality Attributes
Excellentcommunication skills, both written and verbal, with a professional and client-centric approach.
Strong interpersonal skills and the ability to build rapport with clients and colleagues.
Exceptional organisational and time management skills, with the ability to prioritise and multitask effectively.
Ability to work independently and as part of a team.
Strongattention to detailand accuracy.
Ability to maintain confidentiality.
Ability to multi-task and work under pressure.
Proactive and resourceful.
Systems Knowledge
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
Duties and Responsibilities
Reception & Visitor Management
Welcome clients and provide exceptional client experience.
Manage a visitor log and ensure all visitors are signed in and out appropriately.
Notify relevant employees/stakeholders of visitor arrivals.
Organise appointments and maintain meeting room bookings, ensuring they are prepared (including catering arrangements where required).
Telephone &CommunicationManagement
Efficiently manage incoming calls and emails, ensuring timely responses and accurate routing.
Administrative Support
Provide general administrative support, including typing, filing, photocopying, and scanning.
Prepare and distribute documents, reports, and presentations as required.
Manage office supplies and ensure adequate stock levels.
Maintain accurate records and databases for all office management purc…
Title: Receptionist, Administrative/Clerical
Company: PPS
Location: Cape Town, South Africa
Category: Administrative/Clerical, Customer Service/HelpDesk
