Overview
Onsite Case Manager Jobs in Parktown at Rand Mutual Assurance
THE JOB AT A GLANCE
As the Onsite Case Manager, you will oversee the effective management and transition of injured workers from acute hospital settings into Rand Mutual Assurance’s dedicated sub-acute rehabilitation facilities. Your role directly supports RMA’s strategic goal of providing specialised occupational rehabilitation, enhancing patient outcomes, and increasing the utilisation of RMA’s rehabilitation infrastructure under the Compensation for Occupational Injuries and Diseases (COID) framework. Additionally, as the Case Manager you will act as a primary liaison between RMA, employers, injured workers, and their families, ensuring clear and consistent communication throughout the rehabilitation process. Your role will be primarily based onsite at acute hospitals, with regular visits to RMA Head Office and RMA sub-acute rehabilitation facilities.
WHAT WILL YOU DO?
Patient Management and Coordination
Identify injured workers in acute hospitals suitable to transition to RMA’s sub-acute rehabilitation facilities
Conduct regular hospital rounds to monitor patient progress and readiness for rehabilitation
Coordinate timely and seamless patient transfers to RMA’s sub-acute facilities.
Clinical Assessment and Authorisation
Conduct thorough clinical assessments in consultation with the acute hospital multidisciplinary teams to determine patient eligibility for rehabilitation services
Liaise with Office Case Managers to coordinate authorisation for patient transfers in alignment with RMA’s clinical protocols and COID guidelines
Ensure efficient transitions from acute care to rehabilitation, minimising unnecessary acute hospital stays.
Stakeholder Engagement
Develop and maintain professional relationships with treating physicians, hospital staff, allied health professionals, occupational health teams, injured workers, and their families
Provide clear guidance on eligibility criteria, admission procedures and the rehabilitation services provided by RMA
Actively promote RMA’s sub-acute rehabilitation facilities among acute hospital clinical teams, highlighting clinical outcomes, cost-effectiveness, and patient recovery advantages
Foster and maintain relationships with acute hospital teams, occupational health specialists, and other key stakeholders to enhance patient referrals and utilisation rates.
Liaison and Communication
Serve as the central communication link between RMA, injured workers and their families
Clearly communicate patient progress, rehabilitation plans, expected outcomes, and anticipated timelines
Address concerns, answer queries, and ensure all parties remain informed throughout the rehabilitation journey.
Monitoring and Reporting
Accurately document clinical progress for patients in acute, patient transfers, and rehabilitation progress
WHAT WILL YOU GET IN RETURN?
We offer great opportunities for personal and professional development in a stable company that is more than 130 years strong. The role comes with a competitive salary package and various benefits. Furthermore, you will be part of a dedicated group of colleagues who value teamwork and collaboration.
Turnaround time
The shortlisting process will only start once the advert due date has been reached. The time taken to complete this process will depend on how far you progress within the recruitment process and the availability of our managers. Kindly note that should you not receive a response within 21 days, please consider your application unsuccessful.
Closing date: 6th July 2025
Our Commitment to transformation:
In accordance with the employment equity plan of Rand Mutual Assurance and its employment equity goals and targets, preference may be given, but is not limited, to candidates from under-represented designated groups.
WHAT YOU’LL BRING TO THE TABLE?
Skills and competencies
Registered Professional Nurse with 3-5 years’ experience in Trauma or ICU
Managed Care experience is an added advantage
Desirable: A good understanding of Compensation for Occupational Injuries and Diseases Act (COID Act) healthcare funding processes and rehabilitation pathways
Excellent interpersonal, communication, and stakeholder management skills
Strong clinical judgement and decision-making capability
Proactive approach to patient coordination and case management
Ability to manage diverse stakeholder expectations effectively.
Title: Onsite Case Manager
Company: Rand Mutual Assurance
Location: Parktown
