Overview
Market Launch Lead – Minneapolis Jobs in Minneapolis, MN at Swoop Scoop
Location: Minneapolis, MN
Pay: $27.00–$30.00 per hour + performance bonuses
Job Type: Full-time
Work Location: In person
Market Launch Lead – Minneapolis
Swoop Scoop® is one of the fastest-growing dog waste removal companies in the country, and we’re preparing to launch our Minneapolis market.
We’re looking for a driven, dependable Market Launch Lead who can help establish the market from the ground up.
This is a hands-on working leadership role. During the early stages of the market, approximately 80–90% of your time will be spent in the field performing dog waste removal services and establishing efficient routes. As the customer base grows, you’ll take on increasing responsibility for hiring, training, scheduling, and managing the local team.
This position is designed as the first stage of a larger leadership opportunity, with a clear path toward Market Supervisor and Area Manager responsibilities as the Minneapolis operation grows.
Training
A minimum of one week of training will take place in Washington at our Swoop Scoop home territory.
Travel and lodging are covered by Swoop Scoop.
What You’ll Do:
Field Operations – Primary Responsibility During Launch
- Service a daily dog waste removal route of approximately 25–30 homes
- Provide consistent, high-quality service to establish Swoop Scoop’s reputation in the Minneapolis market
- Work independently and efficiently throughout the day
- Maintain equipment, supplies, and vehicle readiness
- Complete all scheduled services accurately and on time
- Work outdoors in varying weather conditions
Market Launch & Operations
As the first local operations team member, you’ll also help:
- Launch and establish the Minneapolis market
- Build efficient routes, schedules, and service areas
- Identify operational challenges and recommend improvements
- Monitor productivity and route efficiency
- Maintain company service and safety standards
- Communicate market progress and challenges to company leadership
- Support local growth and customer retention initiatives
Customer Experience
- Communicate professionally with customers
- Resolve basic service issues when needed
- Help build strong customer relationships in a new market
- Maintain Swoop Scoop service standards at every property
Leadership Development
As the Minneapolis customer base grows, you will begin transitioning from primarily field work into leadership responsibilities, including:
- Interviewing and helping hire new technicians
- Training and onboarding new employees
- Monitoring technician performance
- Supporting route scheduling and workforce planning
- Helping maintain equipment and inventory
- Assisting with customer escalations
- Helping lead day-to-day Minneapolis operations
The goal is for this position to grow alongside the market.
Career Path
This role is intended to develop through multiple stages as the Minneapolis operation expands:
Stage 1 – Market Launch Lead
$27–$30/hour + performance bonuses
Primarily field-based while helping establish the market.
Stage 2 – Market Supervisor
Expanded leadership responsibilities as additional technicians and routes are added.
Stage 3 – Market / Area Manager
Opportunity to transition into full market management as the operation reaches appropriate size and complexity.
Advancement is based on market growth, performance, leadership ability, and operational needs.
Expected Outcomes
Successful candidates will help us:
- Launch the Minneapolis market successfully
- Complete scheduled services with minimal missed stops
- Establish efficient and sustainable routes
- Build strong customer relationships and retention
- Maintain excellent service quality
- Hire and develop a dependable local team as demand grows
- Transition successfully from field leadership into market management
Requirements
- 2+ years of supervisory, management, leadership, or highly self-directed work experience
- Valid driver’s license with a clean driving record
- Ability to pass a background check and motor vehicle record check
- Comfortable working outdoors in all weather conditions
- Able to walk significant distances throughout the workday
- Able to lift up to 50 pounds
- Comfortable around dogs of all sizes, including large, energetic, or barking dogs
- Reliable smartphone for route management and communication
- Strong problem-solving and communication skills
- Comfortable working independently with minimal supervision
- Willingness to take ownership in a new and evolving market
What We’re Looking For
We’re looking for someone who is:
- Dependable and punctual
- Hardworking and efficient
- Comfortable working independently
- Friendly and professional with customers
- Good with dogs
- Detail-oriented
- Able to follow established processes
- Comfortable solving problems without constant supervision
- Interested in growing into a larger leadership role
- Excited by the challenge of helping build a new market
Preferred Qualifications
- Experience in route-based, outdoor, landscaping, delivery, field service, or labor-intensive work
- Prior leadership or supervisory experience
- Experience training or onboarding employees
- Customer service or home-service experience
- Experience managing routes or schedules
- Entrepreneurial mindset with an interest in operations and leadership
Compensation & Benefits
- $27.00–$30.00 per hour
- Overtime eligibility
- Performance bonuses
- Medical, dental, and vision insurance
- Paid time off
- Opportunities for advancement
- Clear path toward Minneapolis market leadership
- Direct access to company leadership during the launch process
- Company-paid travel and lodging for initial Washington training
About Swoop Scoop®
MISSION: Lead the Pack in Making Dog Waste Removal a Mainstream Service.
Swoop Scoop® services thousands of homes every month and continues to expand into new markets.
We’re looking for someone who wants more than just a route job. You’ll begin by doing the work yourself, learn how the operation runs from the ground up, and have the opportunity to grow into the person responsible for leading the Minneapolis market.
How to Apply
If you’re dependable, comfortable working outdoors, enjoy working with dogs, and want the opportunity to help build and eventually lead a growing operation, we’d love to hear from you.
Apply today to join the Swoop Scoop Minneapolis launch team.
Pay: $27.00 – $30.00 per hour
Expected hours: 28.0 – 40.0 per week
Benefits:
- Paid time off
Work Location: In person
Title: Market Launch Lead – Minneapolis
Company: Swoop Scoop
Location: Minneapolis, MN
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