Overview
Key Account Manager Retail Jobs in Gauteng, South Africa at The Career Network SA
Title: Key Account Manager Retail
Company: The Career Network SA
Location: Gauteng, South Africa
We are looking for a Retail Key Relationship Manager with at least 3 years of experience in retail sales relationship management. The ideal candidate will have strong, established relationships with general merchandise retail buyers in Gauteng and have a keen interest and understanding of consumer electronics and accessories. Proven ability to plan and forecast effectively is essential.
TASKS AND RESPONSIBILITIES
Sales and Strategy
Responsible for management and growth of the Key Retail Accounts
Develop a sales strategy to achieve organizational sales goals and revenues
Cultivate effective business relationships with executive decision-makers in key accounts
Preparation of budgets and individual account sales target plans, quantified with appropriate products and brands
Identify new opportunities and prepare solutions to realise potential
Develop and deploy deals to maximize value and volume
Manage and expand the product portfolio in key accounts
Investigate and report on lost sales and customer accounts
Track, collate and interpret sales figures
Forecast annual, quarterly, and monthly sales revenue
Maintain inventory control
Conduct market research, competitor and customer analysis
Analyse data to identify sales opportunities
Develop promotional ideas and material with the marketing team
Execute effective campaigns, with impactful outcomes and high ROI
Account Management
Uphold responsibilities as the primary business contact for the customer
Proactively manage customers satisfaction and service delivery
Build and manage strong customer relationships and trust
Co-ordinate strategic plans to meet and exceed sales targets
Take responsibility for the profit, loss and growth achieved in the account
Track performance and make necessary adjustments to ensure achievement of account plans
Maintain excellent knowledge of our products, the customers business, competition, industry, and capabilities of the customer
Anticipate customers’ existing and future needs – Managing up to achieve this
Manage all points of contact internally and externally to ensure all points of contact and influence are being served appropriately
Develop solutions for client’s needs and tap into the wider resources within the organization to develop client/ partner solutions which are mutually beneficial
Bring fresh insights to the client’s business which will help them deliver competitive advantage
Regular meetings with head office and visits to retail stores
Work closely with all internal departments to achieve set goals (Procurement, Marketing, Accounts, Technical)
REQUIREMENTS & EXPERIENCE
At least 3 years’ experience in retail sales relationship management
Strong established relationships with general merchandise retail buyers in Gauteng
Works well under pressure, with strong time management skills
Keen interest and understanding of consumer electronics and accessories
Excellent computer literacy, specifically in Excel
Outstanding communication and reporting ability, with attention to detail
Professional, well presented and driven
