Overview
Insurance Claims Administrator Jobs in Sandton, Gauteng, South Africa at Core Group
Title: Insurance Claims Administrator
Company: Core Group
Location: Sandton, Gauteng, South Africa
iStore – The home of everything Apple, iStore is Africa’s largest Apple Premium Reseller. With a retail footprint of more than 28 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple.
Insurance Claims administrator
iStore Head Office Sandton
Full time
Reports to GM Products and Services
Required Qualification
Senior Matric Certificate
Tertiary advantageous
Experience in MS Excel Experience required
2 years short term related experience
Experience in MS Excel
Role purpose
The Claims Administrators will be assisting with processing short term claims.
Manage and maintain the customer relationship and meet various
KPIs.
Ensuring compliance within the claims process. Key Performance Areas
Registering claims & liaising with Assessors, stores and internal supply chain on claim fulfilment
Loading tasks and ensuring they are continuously updated.
Assist with stock management for insurance and stock related administration
Updating client files and data administration on CRM System.
Follow up & provide feedback to clients.
Accurate and timeous communication & relationship building.
Handling claims queries & general enquiries.
Ensuring compliance in the claims process.
Reviewing policies at renewal stage Inhouse servicing and amendments.
Liase with insurance partner on various compliance and administrative issues
Ensure internal claim fulfilment and processing, including finance implications
Manage communication with all parties involved in claims fulfilment
Application of policy terms and conditions
Recoveries & Settlements.- communicate the excess required to be
Key competencies
Flexibility – Being able and willing to adapt within a variety of different situations and changes. Disciplined Approach – Punctual, Strong Attendance Record , Getting back to Customers and returning calls.
Efficiency – Meet and Exceed all that is required of you in your job function and preform job at high standard.
Proactively identify risks – Be aware and rep
