Overview
Haematology/ Oncology Clinic Front Desk Administrator Jobs in Johannesburg, Gauteng 2193 at Dr Justin du Toit Inc
We are seeking to appoint a suitably experienced and passionate Medical Receptionist at WDG Cellular + Immunotherapy Centre in Parktown, Johannesburg. The candidate MUST have proven experience in working in a medical oncology/haematology practice and will have a good understanding of the medical terms involved.
Requirements:
Experience
Minimum of 3 – 5 years’ experience as a Medical Receptionist.
Experience in working at an oncology/haematology practice.
Working knowledge of Vericlaim and/or Log box.
Knowledge of medical terminology, procedures and diagnosis.
Authorisations
Qualifications:
Grade 12 / National Senior Certificate.
Relevant Post matric diploma / Tertiary Qualification will be ideal.
Medical Practice management / reception training
Attributes:
The ability to use your initiative and be proactive while working under pressure.
Passionate about patient care and service.
Highly organised with the ability to work well under pressure.
Excellent communication and telephone etiquette skills.
Excellent interpersonal and professional etiquette skills suitable for a medical environment.
Excellent computer literacy and typing skills.
Accuracy and attention to detail.
Ability to learn new concepts / techniques quickly.
Excellent English language skills and grammatical use.
Knowledge of data protection and confidentiality.
Flexible to be available to provide Doctors and nursing staff support during busy times.
Team player
Microsoft office competent, Vericlaim and Log box
Valid Driver’s Licence.
Details:
Workdays and hours: Monday to Friday, 8 am to 5 pm.
Remuneration: Negotiable depending on expertise, qualifications and competence.
Reporting structure: Report to Financial Manager / Doctors.
Responsibilities:
Want to make a difference? The ideal team member will:
Attend to patients telephonically and personally in a care-centred manner.
Efficient diary and appointment management.
Obtain patient’s information as per data required and capture accurately and timeously on Vericlaim.
Facilitate a positive and easy patient flow and inform the doctors when patients have arrived, by using diary indicators on Vericlaim.
Obtain external medical reports where requested, scan and upload available blood results, medical reports and referral letters on patient’s Vericlaim profile.
Liaise with nursing staff and doctors to ensure follow-up consultations and chemotherapy treatments are scheduled correctly before patient leaves the practice.
Deal with emergencies efficiently and proactively.
Create a holistically positive and pleasant patient experience at all times.
Respond to patients, prospective patients and visitor enquiries efficiently.
In-room consultation billing and receipting for private patients.
Capturing ICD 10 codes on Vericlaim for all new patients.
Capturing hospital authorisation numbers and oncology treatment authorisations on patient’s Vericlaim profile.
Maintain a clean, organised and professional reception area.
Provide support to the JACIE quality manager where required.
Efficient inventory and stationery management for the practice.
Reporting IT and maintenance related problems and ensure queries are adequately resolved.
Actively contribute to the achievement of Quality Improvement and efficient and effective management of the practice.
Attend and actively participate in all team and/or committee meetings.
Other administrative functions within the scope of the role.
To apply : Please email a detailed CV and Cover letter to :
Closing date for applications- 14 March 2023
Job Type: Full-time
Pay: R18Â 000,00 – R28Â 000,00 per month
Application Deadline: 2025/05/26
Expected Start Date: 2025/05/27
Title: Haematology/ Oncology Clinic Front Desk Administrator
Company: Dr Justin du Toit Inc
Location: Johannesburg, Gauteng 2193
Category:
