Overview
Fraud Analyst Jobs in Johannesburg, Gauteng at FirstRand
Job Description
To execute fraud risk management processes to guide and assist business identifying and analysing risk incidences threatening the assets, earning capacity and success.
Hello Future Fraud Analyst
Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.
Now’s the time to imagine your potential in a team where experts come together and ignite effective change.
Are you someone who can:
To detect identified fraud events, execute appropriate fraud interventions based on the type of fraud to prevent further losses that may be incurred.
Minimize financial losses to FNB and the customer by executing detection duties and interventions as soon as fraudulent events have been established.
Update customer with required information and explaining the process in fraud incidences and supply required documentation.
Build objective working relationships with various, experts and counterparts within the banking industry and the broader fraud community.
Manage cancellation process for required transaction method based on product (e.g.card, digital or accounts) of fraudulent activity by cancelling cards or putting holds on accounts. Provide access to transact once customer has been identified.
Extract and share insights, trends and lessons learnt from root cause analysis applied in detection to inform further fraud prevention improvements across a wide range of processes and systems.
Informed of case status including updating relevant information systems and tools accessed by the fraud community.
Monitor fraud processes to identify possible loopholes and existing practices that support fraud management effectively.
Present ideas via reports and presentations, outlining findings and making recommendations for improvements.
Manage personal development to increase own skills and competencies.
Deliver exceptional service that exceeds customers expectations through proactive, innovative and appropriate solutions.
You will be an ideal candidate if you: (Qualification,Years of experience & technical skills)
Grade 12
Relevant Certificate or Diploma
1 to 3 years experience in a similar environment.
No less than 3 years banking fraud analyses and detection experience
You will have access to:
Challenging Work.
Opportunities to network and collaborate with stakeholders at all levels of the organisation.
Engage with subject matter experts to enhance and develop your skill set.
Opportunities to innovate
We can be a match if you are:
Curious & courageous – you’re driven by always wanting to know more and learn more and you’re brave enough to.
Obsessed with mastery – you know what it takes to become good at what you do and are constantly pushing yourself to do it.
Are you interested to take the step? We look forward to engaging with you further. Apply now!
#POST
#FNB
#LI-LR1
Job Details
Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.
16/05/25
All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.
Title: Fraud Analyst
Company: FirstRand
Location: Johannesburg, Gauteng
Category:
