Overview
Customer Service Representative Jobs in Midrand, South Africa at Evonik
What We Offer
Explore a world of opportunities with us. Look ahead with us and help shape innovative solutions to make our world more sustainable and life healthier, more vibrant and more comfortable. At Evonik, you have the chance to explore, thrive, and grow alongside 33,000 colleagues. Among attractive career paths and high-quality development programs, we not only offer performance-based remuneration and occupational health benefits but also hybrid and flexible working environments with #Smart Work.
Bring your fresh perspective, develop your strengths, break out your mold, and find a career that fits your dreams with us.
Click on the link below to learn what our employees have to say about Evonik:
Employee Testimonials
Responsibilities
Customer Service/Operational:
Pre-Order:
SAP Systems readiness
Forecast and Planning
Importation documentation process
Inventory management
Customer Credit status
Trade Compliance/Foreign Trade
Customer Queries
Order process (ex-stock & indent):
Covering the full Order 2 Cash process
Post Order:
General, including project implementation
Inventory Management
Overdue collection.
Requirements
At least 5 years experience in working in Customer Service, in a chemical or similar environment
Prior SAP experience, or very strong ERP experience in order-processing is a must.
Proven initiative and being able to work pro-actively and independently, is a must
Excellent communicator and interpersonal skills, whilst being able to work independently
Ability to understand the customer needs.
Ability to apply business acumen to all elements of the job
Experience in processing SSA import shipments is preferred.
Good team player
Willing to learn many new tasks and develop minimum technical knowledge of the product line.
Meticulous, organized, attention to detail, and possesses positive attitude.
Fluency in spoken and written English is a must.
Ability to handle stressful situations is a must
Basic knowledge of Credit Management, Overdue collection and other basic financial elements
Your Application
To ensure that your application is proceeded as quickly as possible and to protect the environment, please apply online via our careers portal. Further information about Evonik as Employer can be found at Evonik Careers.
Please address your application to the Talent Acquisition Manager, stating your earliest possible starting date and your salary expectations.
Your Talent Acquisition Manager:
Company is
Evonik Africa (Pty)
#J-18808-Ljbffr
Title: Customer Service Representative
Company: Evonik
Location: Midrand, South Africa
Category: Customer Service/HelpDesk (Customer Service Rep)
