Overview
Customer Service Consultant – Withdrawals x 9 Jobs in Durban, KwaZulu-Natal, South Africa at Hollywoodbets
Title: Customer Service Consultant – Withdrawals x 9
Company: Hollywoodbets
Location: Durban, KwaZulu-Natal, South Africa
Job title : Customer Service Consultant – Withdrawals x 9
Job Location : KwaZulu-Natal, DurbanDeadline : April 11, 2025Quick Recommended Links
Jobs by Location
Job by industries
We have amazing opportunities for Customer Service Consultants: Withdrawals x9. Do you think you have what it takes to be our newest Purple Star?
This role will be responsible for attending to all customer queries in relation to withdrawals, with a high level of accuracy and efficiency.
With Hollywoodbets You Will
Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
Grow with our development plans and culture that allows you to further your career.
You Bring
Contact Centre Experience
Advantageous
Diploma / Degree
What You’ll Do For The Brand
Accurately process withdrawals to customer accounts after successful compliance checks using the designated platform.
Effective resolution of customer queries across various platforms.
Investigate and resolve account related issues or discrepancies, working closely with internal and external stakeholders until completion.
Monitor suspicious or unusual transactional activity on customer accounts and escalate to the management team.
Preparation of manual payments required to be submitted to the Treasury team.
Attend to ad-hoc functions as required due to operational requirements.
What You’ll Bring To The Team
Strong attention to detail.
Excellent administration skills.
Excellent planning, organizational and time management skills.
Focused driven whilst demonstrating exceptional attention to detail.
Must have a strong sense of accountability.
Customer Service jobs
