Overview
Business Application Co-ordinator Jobs in Midrand, Gauteng, South Africa at IIE Varsity College
Title: Business Application Co-ordinator
Company: IIE Varsity College
Location: Midrand, Gauteng, South Africa
Direct Reporting Line:
Senior Business Analyst
Varsity College is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa, and is registered with the Department of Higher Education and Training (DHET) to provide higher education qualifications accredited by the Council on Higher Education (CHE).
The IIE’s Varsity College National Office in Waterfall(Midrand) has a vacancy for a Business Application Coordinator.
The Business Application Coordinator serves as the primary liaison between brands and systems to ensure that business applications are effectively implemented, maintained, and aligned with organizational goals. This role is responsible for coordinating the use, support, and enhancement of enterprise applications, providing training and support to users, troubleshooting issues, and collaborating with stakeholders to improve business processes through technology.
Duties and Responsibilities:
Coordinate the day-to-day operation, support, and administration of key business applications – IMS and CRM.
Act as a liaison between end users, technical teams, and vendors to identify and resolve application-related issues.
Facilitate communication between AdvTech IT and brand regarding system change requests and enhancements.
Gather and document user requirements and translate them into functional specifications for system improvements
Support the implementation, testing, and rollout of new applications, modules, and system updates.
Provide training, guidance, and documentation to end users to promote effective use of business systems.
Develop and maintain reports and dashboards to support business decision-making. Assist analysts in reporting and ensuring data integrity across systems and reports.
Participate in project management activities, including planning, scheduling, and tracking progress.
Stay informed of business application updates to ensure users are appropriately informed and trained.
Helpdesk management, ensuring users support tickets are resolved efficiently including handling escalations when necessary.
Minimum Qualification Requirements:
Minimum of a Bachelor’s degree in Information Systems, Business Administration, or a related field.
Minimum Work Experience Requirements:
2–4 years of experience in business systems coordination, application support, or IT project management.
Experience with enterprise applications
Salary:
Competitive salary commensurate with experience.
Application Response:
Due to the high volume of CVs received, please note that personal contact with all applicants may not be feasible. Only candidates whose qualifications and skills closely align with the position requirements will be contacted for interviews.
Technical Support:
Should you experience technical difficulties applying for the position, kindly use the following URL for further assistance : https://hire.simplify.hr/ContactUs
The IIE Varsity College, IIE Vega and IIE MSA is an Equal Opportunity Employer. However, preference may be given to previously underrepresented groups in accordance with the South African Employment Equity Act. The company reserves the right to close or place the vacancy on hold at any time, without prior notice.