Overview
Administrator Jobs in Durban, KwaZulu-Natal, South Africa at SGS
Title: Administrator
Company: SGS
Location: Durban, KwaZulu-Natal, South Africa
Company Description
SGS is the world’s leading Testing, Inspection and Certification company. We operate a network of over 2,500 laboratories and business facilities across 115 countries, supported by a team of 99,500 dedicated professionals. With over 145 years of service excellence, we combine the precision and accuracy that define Swiss companies to help organizations achieve the highest standards of quality, compliance, and sustainability.
Job Description
MAIN PURPOSE OF THE JOB
Perform administrative duties to provide assistance to SGS- Matrolab / Matrocast Laboratory and technical staff, customers and suppliers as and when required.
RESPONISIBILITIES
General
Ensure adherence to Standard Operating procedures
Ensure adherence to company Code of Ethics
Ensure adherence to Quality Management Systems & implementation of Quality System.
Ensure all duties are performed in accordance with accepted service delivery standards.
Performing reception duties as and when required in a friendly and efficient manner offering refreshments to visitors.
Ensure safety requirements including keeping relevant access gates closed as required
Maintain quality, efficiency and confidentiality of service.
Liaise with and assist Supervisor / Manager as and when required
Adhere to all quality and safety requirements of the SGS management system.
Perform any other reasonable tasks as assigned by direct line manager.
Administration (any of the following as assigned and trained
Liaison with customers via telephone or email as and when required.
Ensure all messages are conveyed to relevant people.
Ensure that all communication done by Administrator is done in a professional manner at all times.
Supply HR and Payroll with relevant instructions before payroll cut off date
Capturing, processing and forwarding of timesheets on a monthly basis
Assist with sample registration as and when required.
Maintain hard copy Sample Register as and when required.
Sample handling and distribution of results (any of the following as assigned and trained)
Ensure prompt and efficient handling of documents, invoices and other instructions as trained and per applicable procedure
Attend to operational matters related to new and repetitive instructions received from customers/operations manager
Typing of documents including but is not limited to reports, e-mails, orders and requisitions
Adhere to all quality and safety requirements of the SGS management system.
Perform any other reasonable tasks as assigned by direct line manager.
SPECIFIC AUTHORITIES
Cease the use of any equipment that may be deemed to constitute a safety hazard or entry to hazardous environments without the necessary knowledge and protection, and take action to address the hazard.
Cease to carry on with work that may affect the quality (integrity) of services and take action to address the issue.
Initiate a formal improvement request when a deviation of the system occurs, possible improvements are identified or when nonconformity is identified.
Qualifications
Education
Grade 12
Language: Proficiency in English and Afrikaans (Read, write, speak)
Computer literacy in Word, Excel, Outlook.
Experience
Administrative experience will be an advantage.
Competencies
Attention to detail
To operate pro actively
Good interpersonal skills towards colleagues, customers and suppliers.
