Overview
Workshop Service Manager Jobs in Lichtenburg, South Africa at MoToRecuit
Position: Workshop Service Manager – Lichtenburg
Location: Lichtenburg
Dealership Workshop Service Manager –
North West, Lichtenburg
#Drive Your Career Forward  and lead excellence as a Dealership Workshop Service Manager!
Our client, a vehicle dealership is seeking a highly motivated and experienced Workshop Service Manager to oversee and manage the operations of their dealership service department.
The role of the Workshop Service Manager is to excel in team leadership, customer satisfaction and operational efficiency and profitability, ensuring that the workshop delivers the very best customer service aligned to the brands standards.
Your next big move starts here – Apply now!
Remuneration
R 18 000 – R 25 000 plus performance-based Incentive – Benefits including Provident Fund, Medical Aid, company vehicle and fuel
Duties:
Leadership: Manage and lead a team of technicians, service advisors, and support staff to ensure optimal performance.
Customer Service: Foster strong relationships with customers, addressing queries and resolving complaints to ensure a top-tier experience.
Operations Management: Plan, coordinate, and monitor workshop activities to achieve productivity, efficiency, and profitability targets.
Quality Control: Ensure all repairs and services meet manufacturer and dealership quality standards.
Compliance: Adhere to health, safety, and environmental regulations and maintain workshop equipment in line with legal and manufacturer guidelines.
Reporting: Prepare and present operational and financial reports, including service metrics, budgets, and forecasts.
Financial acumen:
Knowledge of aftersales operations, including but not limited to services, maintenance, repairs, warranties, CSI, administration including but not limited to service bookings, WIP.
Inventory Management: Oversee parts and inventory control to prevent shortages or excess stock.
Training and Development: Identify training needs and implement staff development programs to enhance team performance.
Requirements:
Matric
Red Seal Motor Technician (Trade Test Certificate)
Clean Criminal record
Medically fit
PC Literate – CMS or similar dealer management system knowledge a must
Excellent communication and relationship management (OEM, Staff, Management)
Reside Northwest Province, but open to relocations at candidates own expense
Experience: Minimum 4 years plus of experience in workshop or service management, preferably in a dealership setting.
Qualifications: Relevant technical or managerial qualification; a Red Seal Technician Certification is an advantage. Only foreman or current workshop managers to apply.
Technical Knowledge: Strong understanding of vehicle repair and maintenance processes.
Leadership Skills: Proven ability to lead and motivate a team, with excellent interpersonal and conflict-resolution skills.
Customer Focus: Strong commitment to providing exceptional customer service.
Organizational Skills: Ability to manage multiple priorities effectively in a fast-paced environment.
Software Proficiency: Familiarity with dealership management systems and software.
License: Valid driver’s license – not endorsed.
If your current experience and skillsets tick majority of the job specification boxes, then:
Apply directly now – Send your CV to
Feel free to contact Hayley directly on  or send a Whats App to  for more information.
(Use the “Apply for this Job” box below)./motorecruit
Please note only candidates with the required experience will be contacted and considered. If you are not contacted within 7 days from application, kindly consider your application as unsuccessful.
#Driveyourcareerforward
Submission closing date:
No later than 31 April 2025
Title: Workshop Service Manager
Company: MoToRecuit
Location: Lichtenburg, South Africa
Category: Management (Operations Manager, Program / Project Manager)
