Overview
Workforce Management Specialist Jobs in South Africa at Hire Far Out
Title: Workforce Management Specialist
Company: Hire Far Out
Location: South Africa
South Africa (Remote)
R750,000 – R1,000,000 per year
Lead a 30-person operational team via team leaders
Drive process, strategy, and team growth without being bogged down by technical accounting requirements.
Role Overvie
wAn established international professional services firm is seeking a Workforce Management Specialist to provide leadership, structure, and operational oversight across a high-volume delivery department. This high-impact role focuses entirely on workflow efficiency, team development, and operational performance, requiring zero technical accounting background
.
Reporting to senior executive leadership, you will oversee a delivery department of approximately 30 staff through a middle management layer of Team Leaders. Your core mandate is to drive operational output, establish clear performance benchmarks, resolve workflow bottlenecks, and ensure consistent adherence to service delivery deadline
s.
Key Responsibilit
- iesLead, manage, and structure an operational delivery department of approximately 30 staff via direct management of Team Leade
- rs.Oversee workload allocation, monitor team capacity, and manage operational priorities across the divisi
- on.Track performance against operational key performance indicators and delivery deadlines to ensure consistent outp
- ut.Identify workflow bottlenecks and operational friction, implementing process improvements to increase operational efficien
- cy.Support and mentor Team Leaders in handling day-to-day performance management, conduct reviews, and staff developme
- nt.Utilise operational workflow management software to track project throughput, output metrics, and capacity ris
- ks.Prepare and present operational performance, capacity risk, and productivity reporting to senior leadersh
ip.
Qualifications & Experi
- enceBachelor’s degree with 7+ years of operational management experie
- nce.Proven track record of managing teams of at least 10 – 20+ staff through a layer of team leaders or supervis
- ors.Direct operational line management experience within the professional services or financial services sec
- tor.Demonstrated experience in managing workload allocation, capacity planning, and strict delivery deadli
- nes.Practical experience using modern workflow management software (such as Karbon, Monday.com, Jira, or Confluen
- ce).MBA (Master of Business Administration) is advantage
ous.
Salary & Ben
- efitsR750,000 – R1,000,000 CTC per
year