Overview
Vodapay Fraud Consultant Jobs in Midrand, South Africa at Tower Group South Africa (PTY) Ltd
The purpose of the role is to assist with the monitoring and investigation of fraud events as it pertains to Voda Pay Acquiring products and the Voda Pay Wallet
Monitor transactions and fraud exceptions or alerts on regular bases dependent on the product type and association rules
Provide daily reports on fraud monitoring and exception analysis
Assist the fraud investigator in contacting customers, obtaining proof of transactional behaviour and where required report events to Vodacom Forensic investigators
Assist the Team Lead Fraud in developing, testing and implementing fraud rules across product types
Core competencies, knowledge and experience
· Excellent analytical skills
· Attention to detail
· Diligence
· Reporting and Advanced PowerPoint / Excel skills
· Administrative Skills
· Problem Solving Skills
· Proactive and driven
Matric, and
1 to 3 years experience within a RSA Bank’s fraud department dealing with Merchant/Card/Cheque Account Fraud and fraud investigations
Meeting daily SLA of attending and managing queries
Process all new applications via Voda Pay and / or Voda Pay Vend daily
Process all settlement queries as it pertains to Voda Pay and / or Voda Pay Vend daily
Accuracy and delivering on stringent deadlines as it pertains to reporting and application capturing
Response time and accuracy of resolving operational queries as it relates to the multiple products managed within the VPS business operations area
Assisting with the settlement and balancing as well as operational support of VAS vendors
Title: Vodapay Fraud Consultant
Company: Tower Group South Africa (PTY) Ltd
Location: Midrand, South Africa
Category: Finance & Banking (Financial Crime, Financial Consultant)
