Overview
Virtual manager assistance – Eastern Time zone Jobs in Johannesburg at Unclog Plumbing Services
PLEAE NOTE TO APPLY YOU MUST SEND A 1-2 MIN VIDEO INTRODUCING YOURSELF. APPLICATIONS MUST BE AVAILABLE TO WORK IN EASTERN TIME. WITHOUT A VIDEO WILL NOT BE CONSIDERED
We are seeking a detail-oriented and proactive Virtual Assistant to join our growing team. This remote position plays a crucial role in managing communications, scheduling, and administrative tasks to ensure smooth operations and outstanding customer service.
MAST HAVE A PROVEN SOLID INTERNET CONNECTION
Key Responsibilities:
1. Customer Communication
* Answer phone calls and respond to texts promptly
* Schedule appointments and address client inquiries
* Coordinate with technicians to ensure seamless service delivery
2. Job Coordination and Monitoring
* Track ongoing jobs to confirm completion and accurate invoicing
* Ensure clients are billed correctly and follow up on timely payments
3. Technician Support and Oversight
* Maintain accurate records of technician hours and assist with payroll prep
* Monitor compliance with company procedures and protocols
4. Reporting
* Prepare and distribute daily and weekly reports on sales, calls, clients, and job progress
* Track and analyze performance metrics to identify trends and improvement opportunities
5. Social Media Management
* Post daily updates across social media platforms to engage clients and promote services
Skills and Qualifications:
* Exceptional organizational and multitasking skills
* Excellent written and verbal communication
* Proficient in scheduling tools and reporting software
* Familiarity with social media platforms (Facebook, Instagram, etc.)
* Self-motivated and efficient in a virtual work environment
Schedule and Compensation:
Hours: Sunday to Friday, 7:00 AM to 9:00 PM EST (flexible shifts).
Pay: USD6 per hour.
Job Types: Full-time, Part-time
Pay: From R106,00 per hour
Expected hours: 20 – 60 per week
Application Question(s):
Do you have virtual assistant experience? What is your most recent experience?
Please send a link to 1–2 minute video introducing yourself.
Work Location: Remote
Title: Virtual manager assistance – Eastern Time zone
Company: Unclog Plumbing Services
Location: Johannesburg
