Overview
Virtual Intake and Logistics Coordinator Jobs in South Africa at Job Duck
Title: Virtual Intake and Logistics Coordinator
Company: Job Duck
Location: South Africa
JOB DUCK IS HIRING A VIRTUAL INTAKE AND LOGISTICS COORDINATOR
For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification for 4 years!
Role Overview
We are seeking a detail-oriented and highly organized Intake and Logistics Coordinator to support us in a fast-paced custom manufacturing environment. This role serves as the critical bridge between clients, the internal design team, and the production pipeline, ensuring every order moves forward smoothly and accurately. The selected candidate will manage incoming orders, coordinate design files, and support quoting and logistics while maintaining clear, professional communication at every stage. This position is ideal for someone who thrives in process-driven work, enjoys problem-solving, and takes pride in accuracy and follow-through. If you are motivated by structure, collaboration, and delivering a seamless client experience, this role offers meaningful daily impact.
Schedule:
Monday to Friday from 9:00 AM to 6:00 PM EST (USA)
Flexibility for earlier schedules is a plus
Your Responsibilities Will Include but Are Not Limited To:
- Identifying exceptions that require custom factory quotations
- Acting as the main point of coordination between clients and the design team
- Generating quotes using an online pricing calculator for standard orders
- Moving files efficiently through the production pipeline
- Maintaining accurate records and status updates within project management tools
- Ensuring all deliverables meet quality and accuracy standards before advancing stages
- Managing incoming client orders, requests, and design assets
- Triaging leads and ensuring accurate intake through internal systems
- Communicating material details and shipping estimates to clients based on provided data
What We’re Looking For:
- Portuguese strongly preferred (most of the team communicates in Portuguese)
- English proficiency is mandatory
- Familiarity with: HappyFox Helpdesk; Trello for project management; Google Workspace; Google Spreadsheets; Google Meet
- Reliable computer setup (laptop/PC, headset, stable internet min. 10 Mbps download / 5 Mbps upload)
- Quiet, distraction-free remote work environment
What’s In It for You?
- Monthly compensation starting from 1150 USD to 1220 USD
- Paid time off.
- 100% Remote, Full-Time, Long-Term Career Opportunity.
- Parental leave.
- Opportunities for professional development and training
- Dedicated support from our team.
- A chance to work with clients who share our values.
Ready to dive in? Apply now and make sure to follow all the instructions!
DISCLAIMER: Every candidate must pass each step in our application process to become part of our team. Ensure you have all the required documentation ready to streamline your application process.