Overview
Virtual Assistant (Property Management) Jobs in City of Cape Town, Western Cape, South Africa at Outsourcery
Title: Virtual Assistant (Property Management)
Company: Outsourcery
Location: City of Cape Town, Western Cape, South Africa
Outsourcery is a leading provider of virtual assistance services, connecting skilled professionals with dynamic clients across various industries. We are expanding our property management team and seeking an experienced Property Manager with proven expertise in the UK property industry to oversee diverse portfolios of residential and commercial properties for clients.
Role Overview:
The Property Manager will be responsible for the day-to-day management of residential properties, ensuring high levels of tenant satisfaction, property maintenance, and compliance with relevant legislation. This role requires a proactive individual with excellent communication skills and a strong understanding of the UK property market.​ We are preferably looking for a VA with full-time capacity (i.e. 160 hours per month).
Key Responsibilities:
Manage a portfolio of properties, acting as the primary point of contact for landlords and tenants.
Coordinate property maintenance and repairs, liaising with contractors to ensure timely resolution of issues.
Conduct regular property inspections and ensure compliance with safety regulations, including Gas Safety, EICR, and EPC certifications.
Handle tenant inquiries and complaints, providing prompt and effective solutions.
Oversee the tenancy lifecycle, including renewals, terminations, and deposit returns.
Maintain accurate records of property activities, ensuring all documentation is up-to-date and compliant with legal requirements.
Assist in setting rental rates by conducting market research and analysis.
Prepare and present regular reports to landlords, detailing property performance and financial summaries.​
Qualifications and Experience:
Minimum of 2 years’ experience in property management or a related field.
Experience managing a remote portfolio of properties.
Strong knowledge of UK property laws and regulations.
Proficiency in property management software (i.e. Reapit, Fixflo, Zoopla, Rightmove, or similar) and Microsoft Office / Google Suite.
Excellent organisational, prioritisation and time-management skills.
Strong interpersonal and communication skills, both written and verbal.
Excellent problem-solving skills.
Ability to work independently and manage multiple properties effectively.
Desirable:
ARLA Propertymark qualification or equivalent.
What We Offer:
Flexible remote working environment.
Opportunities for professional development and training.
Supportive team culture with regular virtual meetings and collaboration.
Access to a diverse client base in the UK market.​
If you’re looking for a client-focused, people-first company that values your skills and provides a flexible, remote work environment, then Outsourcery is the place for you!
