Overview
User Experience Designer Jobs in Cape Town, South Africa at PVH (Tommy Hilfiger/Calvin Klein)
Overview
Design and prototype user interfaces for websites and cross-platform applications (web, mobile, tablet). Develop and maintain design systems, component libraries and style guides while ensuring consistent implementation of design standards across all digital channels.
Responsibilities
- Digital Channels and Technology Management – Maintain and improve day-to-day digital channel operations and functionality. Support technical changes for client-facing digital platforms and assess the impact of those changes on customer experience.
- Customer Needs/Experience Research – Lead customer research initiatives by collecting and analysing customer and market data to understand customer segments, trends, needs and expectations.
- Design and Conceptualization – Collaborate with cross-functional teams to conceptualise products and services, using data and insights to drive design decisions and innovative user experiences.
- Customer Experiences Implementation – Coordinate cross-functional teams to implement customer experience initiatives, tools and processes that improve customer engagement and satisfaction.
- Customer Experience Mapping – Lead customer journey mapping activities, identify critical experience gaps and develop roadmaps to address root causes and improve journeys.
- Improvement/Innovation – Identify shortcomings in processes, systems and procedures and drive improvements through established change management practices.
- Product/Service Development – Evaluate and validate proposed solutions while working within agile teams to deliver key aspects of the development programme.
- Brand Positioning – Support and contribute to brand positioning initiatives and digital brand consistency.
- Personal Capability Building – Maintain expertise in UX/UI practices, design tools, emerging technologies, accessibility standards and industry best practices through continuous learning.
These responsibilities offer an overview and a general outline of the role and are not exhaustive.
Qualifications and Experience
- NQF Level 7 qualification (Degree, Advanced Diploma or Postgraduate Certificate) in Design, Human Computer Interaction, Multimedia, Information Systems or a related field.
- 6+ years general experience in UX/UI or digital design roles.
- 3+ years experience leading projects, initiatives or work streams.
Key Skills
- Product Development
- Agile Project Management
- Market Research Analysis
- Data Compilation and Analysis
- Customer Value Proposition Development
- IT Implementation and Digital Design
Additional Skills
- Action Planning
- Agile Project Management
- Computer Literacy
- Customer Value Proposition Development
- Data Compilation
- Evaluating Information
- Executing Plans
- IT Implementation
- Market Analysis
- Market Research Analysis
- Product Development
Competencies
- Business Insight
- Collaborates
- Cultivates Innovation
- Customer Focus
- Decision Quality
- Drives Results
- Ensures Accountability
- Interpersonal Savvy
Education
NQF Level 7 – Degree, Advance Diploma or Postgraduate Certificate or equivalent
Closing Date
Closing Date: 22 July 2026, 23:59
The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.
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Title: User Experience Designer
Company: PVH (Tommy Hilfiger/Calvin Klein)
Location: Cape Town, South Africa
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