Overview
Universal Banker (Level 1) Jobs in Kirkwood, Eastern Cape, South Africa at Standard Bank Group
Title: Universal Banker (Level 1)
Company: Standard Bank Group
Location: Kirkwood, Eastern Cape, South Africa
Company Description
Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.
Job Description
To take demand from Personal, Prestige and Private Banking clients for banking matters ranging from product questions to client account activities (e.g., opening of relevant accounts, statements, debit order information, etc.), whilst forming an accurate assessment and understanding of that demand in order to act on it in a one-and-done manner that consistently delivers in line with client experience, product and legislative (e.g., FAIS) requirements.
Qualifications
Minimum Qualification:
NQF Level 5 (FAIS Aligned)
Experience Required:
Client Coverage
Personal and Private Banking
3-4 years sales experience.
Experience in branch banking or contact centre environment with good understanding of bank processes, policies and products.
Additional Information
Behavioural Competencies:
Checking Things
Developing Strategies
Establishing Rapport
Examining Information
Following Procedures
Technical Competencies:
Application & Submission Verification (Consumer Banking)
Banking Process & Procedures
Client Acceptance & Review
Customer Understanding & Product Knowledge (Consumer Banking)
Processing
