Overview
Travel Agent Jobs in Johannesburg, South Africa at Edge Executive Search Group
Travel Agent
Location:
Johannesburg, South Africa
If you love creating unforgettable experiences and thrive in high-energy customer-facing environments, this is your chance to join a dynamic travel team with big goals and even bigger journeys.
About the Role
As a Travel Agent, you’ll guide customers through every step of crafting their ideal trip—from recommending destinations to booking flights, hotels, and travel extras. This role is perfect for someone who blends world-class customer service with sharp sales instincts and a passion for travel.
What You’ll Lead
• Build long-term customer relationships and grow repeat business
• Design tailor-made travel itineraries based on client needs and preferences
• Provide expert advice on destinations, travel insurance, visas, and products
• Maximise sales through upselling and cross-selling travel services
• Respond to enquiries, follow up on leads, and manage post-booking service
• Maintain accurate client information using internal booking systems
• Work on a roster including weekends and public holidays
What You Bring
• Minimum 1 year in a target-driven sales environment
• Excellent communication and interpersonal skills
• Strong consultative sales and customer service abilities
• Ability to work under pressure and meet tight deadlines
• Knowledge of reservation systems (e.g., Amadeus) is advantageous
• A genuine passion for travel and global destinations
What Success Looks Like
• High conversion rates from enquiries to bookings
• Customers who keep coming back—and bring their friends
• A growing network of destinations mastered and sold
• A reputation for service excellence and unforgettable experiences
What Awaits You
• A collaborative, vibrant team culture with a passion for exploration
• Supportive training and personal development
• Career progression in a high-growth, travel-loving environment
• Recognition and celebration of wins, big and small
Interested? Apply now!!
Title: Travel Agent
Company: Edge Executive Search Group
Location: Johannesburg, South Africa
Category: Sales (Business Development, Customer Success Mgr./ CSM, Ecommerce), Customer Service/HelpDesk (Customer Success Mgr./ CSM, Customer Service Rep, Ecommerce)
