Overview

Training And Development Officer X2 Jobs in Durban, KwaZulu-Natal, South Africa at Icebolethu Group

Title: Training And Development Officer X2

Company: Icebolethu Group

Location: Durban, KwaZulu-Natal, South Africa

The Group Human Resources Department is seeking qualified and results-driven Training & Development Officers based at our Head Office in Durban. The successful candidates will design, facilitate, and implement training interventions and skills development strategies that support overall business goals.

Responsibilities

  • Program & Curriculum Development: Plan, design, and deliver tailored learning programs and standardized course materials aligned with organizational framework requirements and skills development priorities.
  • Facilitation & Training Delivery: Conduct functional learning interventions across diverse target audiences using a variety of interactive delivery methodologies.
  • Assessment & Evaluation: Create integrated evaluation metrics to measure training effectiveness, skills transfer, and overall organizational impact.
  • Learner Coaching & Support: Identify learner needs, assess performance, resolve learning obstacles, and provide ongoing mentorship to ensure achievement of required competencies.
  • Foundational & Multi-Skilling Delivery: Facilitate core workplace training, including standardized work protocols, on-the-job assessments, multi-skilling, and problem-solving workshops.
  • Stakeholder Consultation: Partner with management and operational teams across all departments to guide the implementation and integration of HRD processes.
  • Learning Innovation: Conceptualize and integrate new digital tools and modern methodologies into traditional training frameworks.

Qualifications

  • Education: Relevant Bachelor’s Degree in Human Resources / HRD (NQF Level 7 or equivalent).
  • Experience: 3–5 years of dedicated experience in instructional design, workplace training, and development facilitation.
  • Mandatory Accreditations: Must be accredited to facilitate/assess the following:
  • Office Supervision Qualifications
  • Culinary / Chef Qualifications
  • Mortician / Mortuary Science Qualifications
  • Key Skills: Advanced MS Office proficiency (Word, Excel, PowerPoint), exceptional facilitation/presentation abilities, high-level data analysis, and strong critical thinking.

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