Overview
Trainee IT Support Manager Jobs in Durban, KwaZulu-Natal, South Africa at The Shoprite Group of Companies
Title: Trainee IT Support Manager
Company: The Shoprite Group of Companies
Location: Durban, KwaZulu-Natal, South Africa
The purpose of the Trainee IT Support Manager is to provide technical assistance and support to end-users (franchisees and instore staff) and the IT Support Manager. This role involves troubleshooting hardware and software issues, assisting with system configurations, escalating issues and queries to the necessary 3rd Parties if required. This role is often the first point of contact for IT-related issues and is responsible for delivering timely and high-quality support.