Overview
Thompsons For Travel – Independent Travel Consultant Jobs in Johannesburg, Gauteng, South Africa at Cullinan Holdings Ltd
Title: Thompsons For Travel – Independent Travel Consultant
Company: Cullinan Holdings Ltd
Location: Johannesburg, Gauteng, South Africa
Are you an energetic, well-traveled, passionate individual who loves everything about travel? Are you a Customer-Centric and motivated team player? Is your passion turning Holiday Dreams into a reality? Are you willing to work flexi hours? We are hiring experienced Travel Advisors for our retail Division in Johannesburg.
Our travel advisors provide world-class service by effectively managing and coordinating the selling and booking of holiday packages to an expanding and dedicated clientele in order to achieve personal and company sales targets, in line with the company strategy.
Responsibilities
Offer professional travel advice and provide accurate and creative quotations to the customer by discussing their requirements. The goal is to enhance customer satisfaction and acquire an expanding and dedicated clientele.
Successful achievement of personal Sales Targets by actively closing the sale and converting quotations to booking.
Effective management of booking administration processes including planning and preparation of cost itineraries, making flight, accommodation, and related bookings, actioning amendments and cancellations, and adhering to payment processes.
Maintain high levels of quality and productivity by managing workload and meeting deadlines.
Ensure processes are followed to reduce errors and losses and take pride in your quality of work.
Offer world-class service, develop a culture, strive to exceed expectations, and offer a “wow” service to our customers.
Requirements
Travel and Tourism Certificate
Proficient on a GDS, Amadeus preferred
Excellent numeracy and literacy skills
5+ years experience travel industry experience in a retail or tour operator environment is essential with a proven record of reaching sales targets
Practical Experience with compiling travel packages and creating costings
Able to work flexi hours (shift work)
Working knowledge of Microsoft Word, Excel, and Outlook
Good geographical knowledge
Thorough working knowledge of Reservations process from input to output
Experience with reading and interpreting contracts
Ability to meet targets and attention to detail critical
Effective Communication Skills (effective written and verbal communication)
Benefits
You will be working within a fast-paced environment with a team of dedicated individuals putting the satisfaction and safety of our customers at the heart of all we do
There will be plenty of leads so no need for cold-calling
Unlimited learning and growth potential
Basic salary plus lucrative sales commission
Travel opportunities upon reaching and exceeding your targets
Please Note: If you have not heard anything from us after 2 weeks of applying, please consider your application unsuccessful.
