Overview
Telesales Consultant – Discovery Connect – Talent Pool – JHB Jobs in Sandton, South Africa at Discovery Limited
Select how often (in days) to receive an alert:
Life Telesales Consultant – Discovery Connect – Talent Pool – JHB
Business Unit:
Discovery Connect
Function:
Call Center / Contact Center
Date: 5 Feb 2025
About Discovery Connect
People increasingly want to transact faster, on their terms, in fluid, anddynamicways. Discovery Connect facilitates this need as a direct sales channel, leveraging the best of technology with the best in people. We are often a client’s first impression of Discovery so we must have the best Discovery ambassadors in our team. At the forefront of client acquisition methodology, Discovery Connect continues to be one of the fastest-growing divisions in the group.
Representing all product lines (including Discovery Bank), there is an opportunity for forward thinkers, innovators, and people who thrive on complexity in a growing business.
Job Purpose
This position is based in the Discovery Connect Sales call centre and reports to the sales team leader. The successful individual will be required to conduct Discovery Telesales.
Sell the Discovery Life Products via inbound and outbound calls. Manage and convert various lead types that are generated by the business. Respond to new leads regarding product enquiries with the intent of possible conversion into a sale.
Key Purpose
To achieve targets that will grow Discovery Gap. Build the brand and ensure that clients engage our range of products and benefits and experience our shared value offering and get clients to be healthier.
The successful individual will be required to perform on, but not limited to the following key outputs:
Consistently achieve monthly sales and activations target set by the business
Capture all client application information accurately on the system
Based on client profile, ensure that correct products are sold to clients
Meet all productivity requirements
Meet all quality and compliance requirements
Successfully complete all ongoing assessments
Personal Attributes and Skills
The successful individual will be required to demonstrate the following competencies:
Target Driven
Team Player
Goal-oriented
Self-motivated
Ability to perform under pressure
Adapt to change
Self-managed
Ability to learn quickly and apply knowledge
Speak fluently (accent neutral) English/Afrikaans
PC literacy, email, Word, Excel
Qualification & Experience
Matric
At least 1-2 years sales experience, preferably in an outbound telesales environment
RE5
Advantageous
Discovery Life Knowledge
NQF5/National Certificate: NQF level 5 and RE5 qualification
Employment Equity
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
#J-18808-Ljbffr
Title: Telesales Consultant – Discovery Connect – Talent Pool – JHB
Company: Discovery Limited
Location: Sandton, South Africa
Category: Sales
