Overview

Telephone Interviewer Jobs in City of Cape Town, Western Cape, South Africa at Potentiam Ltd

Title: Telephone Interviewer

Company: Potentiam Ltd

Location: City of Cape Town, Western Cape, South Africa

We’re hiring Telephone Interviewers to support one of our UK-based Market Research clients– with the backing of a global offshore business.

If you’re naturally curious, enjoy speaking to people from all walks of life, and want a role that builds real-world skills -this could be for you.

About Potentiam

Potentiam is a rapidly growing global offshore solutions provider, connecting skilled professionals with leading UK and European companies.

With offices across South Africa, Romania, India, and Brazil, we help businesses scale through high-performing offshore teams — while creating real career growth opportunities for our people.

You’ll be employed by Potentiam and working as part of a dedicated team supporting one of our international clients.

What you’ll be doing:

You’ll be calling members of the public and businesses to gather opinions on a wide range of topics – from current affairs to industry trends.

(No selling. No cold pitching. Just meaningful conversations.)

  • Conduct engaging, structured telephone interviews
  • Follow survey scripts while keeping conversations natural
  • Capture responses accurately in real-time
  • Build rapport quickly and encourage participation
  • Work towards daily/weekly targets in a supportive team environment

What we’re looking for:

  • Experience in conducting telephonic interviews
  • Strong reliability and commitment (this is key)
  • Comfortable using a computer and typing while talking
  • Target-driven with a positive attitude
  • Someone who genuinely enjoys speaking to people

Why this role?

  • A social, team-driven environment
  • Exposure to a wide variety of topics – you’ll learn a lot
  • Performance bonuses and incentives

The vibe:

This isn’t a hard sales role. It’s about conversations, curiosity, and confidence.

If you’re the kind of person who can chat to anyone – you’ll thrive here.

Apply now to find out more.

Location and Hours

Cape Town CBD, 08:00-17:00 BST (UK Time)

DISCLAIMER

The personal information you provide in connection with the submission of your job application or otherwise as part of a recruitment process is used and stored for use only in the execution of a recruitment process and in connection with a possible recruitment.

Our contact person for questions regarding processing of personal data in connection with HR activities is Chantal Endemann, who can be contacted on email at [email protected]. The disclosure of your personal information to any third parties is in accordance with written agreements with the parties concerned that comply with the applicable rules, including confidentiality requirements and deletion of information after the recruitment process ends as per our data storage policy.

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