Overview
Teleconsultant, Servicing – Credit Life Admin Jobs in Roodepoort, Gauteng, South Africa at Standard Bank Group
Title: Teleconsultant, Servicing – Credit Life Admin
Company: Standard Bank Group
Location: Roodepoort, Gauteng, South Africa
Company Description
Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.
Job Description
To provide a high level of service to Customers, SBIB provincial offices, SBSA branches, Underwriters by resolving insurance policy queries on Assurance products according to business needs, to facilitate the development of customer loyalty through customer relationship management and to consistently portray a corporate image.
Qualifications
Completed Matric
RE 5
NQF 5 FAIS Qualification
Experience
1-2 years
The role requires an individual with minimum of 3 years insurance industry experience. Minimum of 2 years call centre/telephone experience would be required as a minimum. Insurance product knowledge of at least 1 product for an Insurance Consultant Level 1.
Additional Information
Behavioural Competencies
Articulating Information
Checking Things
Developing Expertise
Following Procedures
Interacting with People
Technical Competencies
Client Knowledge
Client Retention
Client Servicing
Client Value Propositions
