Overview
Technology Head Jobs in Johannesburg, South Africa at Smartstart
Strategic Technology
Leadership
Develop and implement Smart Start’s long-term IT and digital strategy aligned with organizational goals.
Collaborate with the executive team to ensure that technology solutions are scalable and future-ready.
Identify opportunities for digitalinnovationacross the value chain and propose transformative solutions.
Lead the development of a Smart Start technology roadmap, including digital platforms for program delivery, data systems, and operational tools.
Adviseleadershipon emerging technology trends and how they can be leveraged for strategic advantage.
Digital Transformation
and Integration
Oversee the end-to-enddigital transformationof Smart Start’s operations, including the integration of program management, operations, and learning design systems.
Manage the development, rollout, and adoption of critical digital tools (e.g., Smart Link, Funda App, CRM platforms).
Ensure seamless integration of digital platforms with business operations for optimal program delivery.
Leadchange managementefforts to drive digital adoption across the network and internal teams.
IT Operations and Infrastructure Management
Oversee Smart Start’s IT infrastructure, ensuring secure, efficient, and reliable systems.
Lead the management of cloud infrastructure, cybersecurity, data governance, and disaster recovery planning.
Implement robust IT governance frameworks to ensure compliance with industry standards and data privacy laws (e.g., POPIA).
Manage business-as-usual (BAU) IT services, including user support and hardware/software maintenance.
Innovation
and Technology Development
Identify and implement digital solutions to enhance user experience, program reach, and internal efficiency.
Explore and deployinnovativetechnologies (AI, automation, data analytics) to support program scaling.
Establish partnerships with tech innovators to co-create scalable and cost-effective solutions.
Team and Vendor Management
Lead, mentor, and grow the internal IT team, fostering a culture ofcollaborationandcontinuous improvement.
Manage relationships with outsourced IT service providers, software developers, and technology consultants.
Ensure clear performance metrics (KPIs) for internal teams and external vendors to deliver strategic goals.
Financial Management and Budgeting
Develop and manage the IT department’s budget, ensuring cost-effective resource allocation.
Identify funding opportunities for technology investments and manage grant-funded digital projects.
Provide regular financial reporting on IT spending and cost-saving initiatives.
Data Governance and Information Security
Lead the development and enforcement of data governance policies, ensuring data integrity and security.
Oversee the protection of sensitive data, cybersecurity protocols, and risk mitigation strategies.
Work closely with the Monitoring, Evaluation, Research, and Learning (MERL) team to ensure data systems support evidence-based decision-making.
Stakeholder Engagement and
Collaboration
Work cross-functionally with Programme Management, Operations, and Learning Design teams to ensure technology supports and enhances program outcomes.
Engage franchisors and partners to co-design and implement tech solutions that address network-wide needs.
Represent Smart Start in external technology forums, partnerships, and stakeholder engagements.
Key Deliverables
A scalable and integrated technology platform supporting program de…
Title: Technology Head
Company: Smartstart
Location: Johannesburg, South Africa
Category: IT/Tech, Management
