Overview
Technical Trainer Jobs in Western Cape, South Africa at Curo Fund Services (Pty) Ltd.
Location: Western Cape
Role purpose
The Technical Trainer is to design, develop, and deliver effective training programmes that enhance employees’ technical skills, product knowledge, and operational proficiency. This role is key in bridging knowledge gaps, ensuring staff are equipped to meet performance standards and adapt to evolving systems, tools, and technologies. The Technical Trainer works closely with subject matter experts and business stakeholders to identify learning needs, tailor training content, and track learning outcomes to support organisational effectiveness and continuous improvement.
Key Responsibilities:
Training Needs Analysis:
Perform training needs assessments to identify skill gaps and areas requiring training intervention.
Ensure teams skills matrix is relevant and up to date.
Recommend relevant training interventions based off skills matrix.
Collaborate with business leaders and subject matter experts (SMEs) to define learning objectives.
Keep abreast of the latest technological advancements and industry trends to ensure training content remains relevant and up to date.
Design & Programme Development
Collaborate with subject matter experts to design and develop new starter on the job training, cross-skilling training, refresher training programs and materials that align with the organisation’s technical training needs and goals.
Develop structured, role-specific learning content (manuals, guides, simulations, e-learning modules) using instructional design principles.
Ensure content is aligned with regulatory standards, system changes, and industry developments and organisational performance goals.
Develop training content, including presentations, manuals, user guides, e-learning modules, and multimedia materials to support different learning styles.
Conduct engaging and informative training sessions using a variety of instructional techniques, including presentations, demonstrations, hands-on exercises, and interactive activities.
Training Delivery
Facilitate technical onboarding, upskilling, and refresher training sessions for new and existing employees.
Deliver system, process, and compliance training across functions (e.g., TLM, Hi Portfolio, trading platforms).
Adapt training for different learning styles and levels of seniority.
Provide ongoing technical support and guidance to learners during and after training sessions.
Evaluation & Reporting
Measure training effectiveness through assessments, feedback, and KPIs.
Provide monthly reports on training coverage, competency development, and skills progression.
Monitor post-training performance improvements in collaboration with team leaders.
Maintain up-to-date training materials and SOPs.
Ensure all training records are properly documented and auditable.
Utilise learning management systems to manage training materials, track learner progress, and generate reports.
Stakeholder Engagement
Work closely with operations managers, compliance teams, and system owners to ensure training relevance.
Support change management initiatives through targeted training interventions
Title: Technical Trainer
Company: Curo Fund Services (Pty) Ltd.
Location: Western Cape, South Africa
Category: Education / Teaching (Training Consultant, Learning & Development Specialist, Adult Education, Academic)
