Overview
Technical Test Analyst Jobs in Johannesburg, South Africa at Spane4all
time left to apply End Date:
January 29, 2025 (4 days left to apply)
job requisition  R23300
Job Description
To create, debug, verify, maintain and update technical test scripts to run automated testing. Is responsible for testing the functionality of a system designed to address business requirements to prevent errors/defects in the live system through the implementation of change control and improvement.
Hello Future Technical Test Analyst
Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of the people that make it happen.
As part of our talent team at FNB Commercial Core Juristic Platform, you will be surrounded by unique talents,diverseminds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.
Are you someone who can:
Deliver against operational and cost targets
Prioritiseresource allocationto minimise and reduce wastage
Monitor costs for the financial year according to the operational plan
Allocate and approve expenditure
Review cost reports and resolve or explain variances to the budget
Identify, control and escalate potential risks that may lead to increased costs
Manage costs or expenses within approved budget to achieve cost efficiencies
Ensure full understanding of customer needs to deliver a quality service
Ensure customer service solutions are aligned to the business operational plan, organisational values, and service standards
Communicate how customer service solutions will be implemented and secure buy-in
Ensureproduct knowledgeand advice is technically accurate and provide customers with relevant information to keep them informed of products and service options
Ensure resolution of customer queries and complaints timeously and ownership of issues
Analyse customer feedback to help improve customer service
Propose ideas to improve customer service
Deliver customer experience excellence aligned to organisational values and service standards
Build professional long-term relationships with customers based on trust that builds the brand
Collect and interrogate information and feedback to ensure full understanding of customer needs to deliver a quality service
Deliver service that exceeds customer expectations through proactive,innovativeand appropriate solution selection and application
Provide customers with relevant information to keep them informed of products and service options
Ensure compliance with relevant statutory, legislative, policy, and governance requirements in area of accountability
Ensure implementation of relevant policies, governance, and practice standards across the business
Maintain knowledge on relevant legislative amendments, industry best practices, and internal compliance procedures and requirements
Ensure compliance is adopted in terms of systems and procedures as laid out by the organisation and review in response to audit findings and changes
Develop an understanding of risks and risk management approaches
Implement and provide input into the development of governance and compliance procedures and processes within area of specialisation and identify risks
Educate others and make suggestions for improvements
Network and participate in specialist risk forums where required
Implement, monitor, and control busin…
Title: Technical Test Analyst
Company: Spane4all
Location: Johannesburg, South Africa
Category: IT/Tech
