Overview
Technical Support Engineer Jobs in Kenhardt, Northern Cape, South Africa at BYD Energy Storage
Title: Technical Support Engineer
Company: BYD Energy Storage
Location: Kenhardt, Northern Cape, South Africa
Responsibilities
- Responsible for the installation, commissioning, repair, and maintenance of energy storage systems on site.
- Address technical issues on-site in a timely manner to ensure reliable operation and minimize downtime.
- Provide technical support to customers, answer questions about the equipment, and deliver necessary training.
- Collaborate closely with the technical support team and R&D department to feedback on-field issues and suggest improvements.
- Continuously follow up on customer after-sales service requirements to improve customer satisfaction.
- Ensure compliance with local safety regulations and company safety standards when performing any on-site work.
Qualifications
- in Electrical Engineering, Automation, Mechatronics, or related fields.
Required Skills
- At least 3 years of experience in the power industry or with high/low voltage systems, with preference for those with energy storage experience.
- Hands-on experience with equipment installation, commissioning, and maintenance, preferably familiar with energy storage systems.
- Solid understanding of electrical systems, particularly energy storage systems and their principles.
- Strong troubleshooting and problem-solving skills, capable of working in high/low voltage environments.
- Excellent communication and customer service skills, able to work efficiently under pressure.
- Relevant electrical or high voltage operation certifications are preferred.
- Willingness to travel frequently and adapt to flexible working hours.
Pay range and compensation package
Pay range or salary or compensation.
Equal Opportunity Statement
Include a statement on commitment to diversity and inclusivity.