Overview
Technical Support Engineer Jobs in South Africa at RelyEZ Energy Storage
Title: Technical Support Engineer
Company: RelyEZ Energy Storage
Location: South Africa
Key Responsibilities:
Technical Support and Proposals:
Provide technical support to the sales team during the pre-sales phase. Develop and present technical proposals and solutions to clients. Assist in the creation of detailed technical documentation and presentations.
Client Engagement:
Engage with potential clients to understand their requirements and provide technical advice. Demonstrate our products and solutions to clients, ensuring they understand the value proposition. Collaborate with the sales team to tailor solutions to meet client needs.
Product Knowledge and Training:
Maintain in-depth knowledge of our solar and energy storage products and solutions. Conduct internal training sessions for the sales team to enhance their technical understanding. Stay updated on industry trends and technological advancements to provide the latest information to clients.
Project Management:
Assist in the management of pre-sales projects, ensuring timely delivery of technical documentation and proposals. Coordinate with engineering and project management teams to ensure seamless handover to post-sales activities.
Market Development:
Identify and pursue new business opportunities in the solar and energy storage sectors. Participate in industry events, trade shows, and conferences to promote our products and solutions.
Qualifications:
Education:
Bachelor’s degree in Electrical Engineering, Renewable Energy, or a related field.
Experience:
Minimum of 3 years of experience in pre-sales technical support within the solar or energy storage industry.
Technical Skills:
In-depth knowledge of solar PV systems, energy storage technologies (e.g., lithium-ion batteries), and related products. Experience with technical proposal development and client presentations. Proficiency in using CAD software and technical documentation tools.
Language Skills:
Fluent in English; proficiency in additional languages (e.g., Afrikaans) is a plus.
Travel Requirements:
Willingness to travel within South Africa and occasionally to neighboring countries for client meetings and events.
