Overview
Team Member Jobs in Ontario, CA at Work Boot Warehouse
Job Description
Responsible for maintaining a positive customer experience that follows the Work Boot Warehouse Mission, generating sales, housekeeping, merchandising, stocking, signing, pricing, cash register operations (POS) and loss prevention in adherence to all Company Policy/Store standards.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Ensure that each customer receives outstanding service by providing a friendly environment that includes greeting and acknowledging every customer, maintaining the Work Boot Warehouse standards, product knowledge, and all other components of customer service
- Maintain and achieve measurable goals including sales per hour (SPH), units per transaction (UPT), average dollar per transaction (ADT), customer capture rates and email capture rates
- Maintain an awareness of all product knowledge information, merchandise promotions, and current advertisements
- Actively seek new ways to improve metrics by partnering with the Store Manager and Assistant Store Manager
- Assist in floor moves, merchandising, display maintenance, set up sales, and store housekeeping
- Assist in processing and replenishing merchandise and participate in receiving and monitoring floor stock
- Adhere to all Company policies, procedures, and practices including signing, pricing, OSR, and loss prevention
- Accurately and efficiently complete all sales transactions and maintain proper cash and media accountabilities at POS registers
- Comply with the Company’s Time and Attendance policy and procedures
ADDITIONAL RESPONSIBILITIES
- Demonstrate a high degree of professionalism in communication, attitude, and teamwork with customers, employees, partners, and vendors
- Demonstrate a high level of quality of work, attendance and appearance
- Adhere to all Company Policies and Procedures and Safety Regulations
- Adhere to local, state and federal employment laws
- Work varied hours/days to meet the needs of the business
- Ability to be flexible and willing to work extended hours when necessary
- Any additional duties assigned by Management
PHYSICAL DEMANDS: In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow differently-abled individuals to perform the essential functions of the job.
- Standing or walking for 75% of scheduled shifts
- Bending, stooping, kneeling and squatting occasionally throughout scheduled shifts
- Required to lift, move and carry up to 40 pounds
- Climb ladders, kneel, reach, grab and crouch
- Ability to use a ladder and/or step stool occasionally
- Ability to read, count and write to accurately complete all documentation and reports
- Must be able to see, hear and speak in order to communicate with employees and other customers
- Specific vision abilities include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus
- Manual dexterity required using hands to finger; handle, feel and type; reach with hands and arms
Moderate: Mostly standing, walking, bending, frequent lifting WORK ENVIRONMENT: In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to allow differently-abled individuals to perform the essential functions of the job within the environment.
- The workspace is clean, orderly, properly lighted and ventilated with the proper safety compliance
- Noise levels are considered low
COMPETENCIES:
- Teamwork
- Time Management
- Customer Oriented
- Organized
- Directive
- Sales driven
- Self-motivated
- Strong communicator
Required to travel to on-site events, locations vary from event to event.
Job Type: Part Time / Full-time
Benefits:
- Employee discount
- Flexible schedule
Shift:
- 6 hour shift
- 8 hour shift
- Evening shifts
Work Location: In person
Pay: From $16.90 per hour
Benefits:
- Flexible schedule
People with a criminal record are encouraged to apply
Work Location: In person
Title: Team Member
Company: Work Boot Warehouse
Location: Ontario, CA
Category:
