Overview

Team Leader Community Support Worker Jobs in Cape Town, Western Cape, South Africa at Amana Living

Title: Team Leader Community Support Worker

Company: Amana Living

Location: Cape Town, Western Cape, South Africa

About The Role

As a Team Leader, you will play a pivotal role in providing day to day leadership, mentoring, and operational support to our CSW’s. You will foster a supportive team culture while upholding Amana Living’s Vision, Mission, and Values.

Key Responsibilities

Provide mentoring, coaching, and guidance to Community support workers

Lead by example, promoting best practices in client care

Support new staff with onboarding, training, and development

Foster strong relationships with staff, ensuring open and supportive communication

Conduct performance evaluations and support staff development needs

Facilitate regular team meetings to enhance teamwork and a sense of belonging

Manage staff concerns and provide timely assistance

Assist in managing leave requests and payroll-related activities

Contribute to continuous improvement and participate in training sessions

About You

We are seeking a compassionate and experienced leader who is committed to providing exceptional care and fostering a strong team culture. We are looking for a people-focused leader who demonstrates empathy, accountability, and a passion for aged care.

To Be Successful, You Will Have

Experience as a Team Leader or Supervisor (Aged Care or Health Industry experience is desirable but not essential)

Strong leadership and team management skills, including performance management

Experience in facilitating meetings and training sessions

Proficiency in Microsoft Office applications, including Microsoft Teams

Knowledge of Aged Care and Home Care Standards (desirable)

A positive, proactive, and supportive leadership style

Requirements

National Police Clearance Certificate (no older than 6 months)

Proof of influenza and COVID-19 vaccinations (as per Amana Living policy)

Valid WA C Class Driver’s Licence

Successful completion of pre-medical and reference checks

Ready to Make a Difference?

If you are a dedicated leader who values compassion, teamwork, and excellence in care, we would love for you to join our Amana Living family. Apply today and be a part of a team that truly makes a difference in people’s lives!

Why Choose Amana Living?

Amana Living is one of the largest Aged Care providers in Western Australia and has been responding to the needs of older people and those who care for them since 1962. We offer a broad range of services, including residential care homes, transition care programs, retirement living villages, home care, day care, respite, and dementia specific services. Together, we enable older people to maintain their individuality, providing what is needed to support a fulfilling life.

Our vision is a community where every older person is honoured and valued. Our mission is together, we enable older people to maintain their individuality, providing what is needed to support a fulfilling life. Our values are compassion, collaboration, curiosity, inclusion and trust.

Our Benefits

Competitive rates

Salary packaging benefits up to $18,550

School holidays childcare assistance

Be part of a caring and supportive team

Make a meaningful impact on the lives of our clients

Ongoing professional development and career growth opportunities

At Amana Living, we value diversity and welcome applicants from all backgrounds, including those who identify as living with disability, are Aboriginal or Torres Strait Islander, or members of the LGBTIQA+ community. Join us in making a difference!

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