Overview
Talent Pool: Supervisor – B&I Jobs in East London, Eastern Cape, South Africa at Tsebo Solutions Group
Title: Talent Pool: Supervisor – B&I
Company: Tsebo Solutions Group
Location: East London, Eastern Cape, South Africa
Duties & Responsibilities
Take full responsibility and supervisory of this contract
Setting and management of service delivery standards
Lead, motivate, train and develop a team of staff
Implement and maintain operational controls in line/within budgetary requirements
Ensure quality of food preparation, presentation and service is up to Fedics standards by meeting all quality / star grading standards in all areas of responsibility as per grading checklist
Proactively manage the Q-pro & OSHACT compliance of this unit
Ensure that tills and cash ups are running smoothly
Ensure all Fedics policies and procedures are complied with
Daily HR and IR issues (including training, development & performance management)
Analyse and pre-empt client needs and possible complaints
Take responsibility for all functions by organising, preparing & co-ordinating.
Management of all administration, finances, debtors, budgets, etc.
Process Fedics paperwork and compile & understand weekly & monthly P & L
Relationship building with the client and customers on a daily basis (essential)
Skills and Competencies
Strong judgement and problem solving skills
Excellent people skills
Strong interpersonal and communicative skills (verbal and written)
Flexibility with regards to working hours
Attention to detail
Client service orientated
Business management principles
Fully computer literate
Excellent food/Chef skills and background
Qualifications
Relevant tertiary qualification and/or equivalent level of competence
Minimum of 3 years supervisory experience
Standalone person on site
Able to think on your feet
Previous experience within a similar corporate environment
Able to work shifts when required
Strong in kitchen and functions
