Overview
Talent Pool – Debt Collector – Call Centre Jobs in Bellville, Western Cape, South Africa at RS Consult
Title: Talent Pool – Debt Collector – Call Centre
Company: RS Consult
Location: Bellville, Western Cape, South Africa
Job Title: Debt Collector – Call Centre
Location: Bellville
Job Type: Full-time, Contract Period (with possibility to extend)
Working Days: Weekdays (8 hours plus breaks) and occasional Saturdays (4 hours)
Salary & Benefits: R6 000,00 per month gross salary
This is a talent pool advert, with the intention to source candidates for an upcoming project. Kindly note that application to the talent pool is treated accordingly and you may be contacted in the near future about this opportuntiy.
About The Client:
Our client, a debt collection company based in Bellville, is seeking debt collectors to join their team.
Key Performance Areas:
Achieve allocated collection targets
Meet productivity targets through effective communication and negotiation
Monitor and optimize Promise to Pay (PTP) commitments daily
Maintain accurate debtor information and ensure proper account maintenance
Apply laws, rules, and regulations relevant to the collections process
Handle interactions with empathy, tact, and professionalism
Understand and meet daily, weekly, and monthly productivity targets
Track metrics such as number of calls made, productive hours, and Right Party Contacts (RPCs)
Convert RPCs into PTPs and ensure PTPs lead to successful collections
Manage average PTP value effectively
Ensure adherence to quality standards and compliance regulations
Requirements
Requirements:
Matric Certificate
Minimum 2 years experience in outbound debt collections, outbound sales, or outbound customer service
Clear criminal record
Strong communication skills
Computer literate
Familiarity with collections systems is advantageous
Skills:
Target-driven
High integrity
Strong work ethic
Self-motivated
Ability to work under pressure
Reliable
Time management skills
Team player
If you are ready to join a dynamic team and contribute to our client’s success, please submit your resume and application form. We look forward to reviewing your application.
