Overview
Support Specialist Freight Forwarding Software/preferably prior multimodal operations expe Jobs in Johannesburg, South Africa at Tiger Recruitment
Position: Support Specialist for Freight Forwarding Software (preferably with prior multimodal operations expe
My client is seeking a Support Specialist to join their team, lending first line support and guidance to their clients (freight forwarding and Customs clearing agents) The ideal candidates need to have proven prior multimodal (air & sea) Clearing & Forwarding Controller experience, with a strong aptitude for systems, processes, and investigating detailed scenarios Capabilities &
Competencies:
Knowledge and understanding of the Clearing & Forwarding industry, including all facets of typical import and export process flows Knowledge of pricing principles and methodology, including INCO Terms Understands and applies commercial and financial principles, specifically as it pertains to shipment profit & loss
Proven track record
of end-to-end process execution Must have experience in both Imports and Exports, handling shipments from A Z, including estimates, invoicing, cost accruals and disbursement management Above average verbal and written
communication skills
, with a strong preference for bilingual (English & Afrikaans) proficiency Dedicated to
client support
,
service excellence
, and
continuous learning
Demonstrating responsibility, task ownership and a
service-oriented approach
Required qualifications:
Senior Certificate (NQF
4) 3-5 Years work-related skills and experience in the Clearing & Forwarding and/ or supply chain industry 3-5 Years minimum experience in a Clearing & Forwarding operational role Experience in dealing with shipping lines, co-loaders and transporters will be beneficial. Intermediate to advance experience and knowledge of TMS systems such as Ship Shape or Cargo Wise Additional information:
Code B driver’s license and own reliable transport. Willing to work overtime and be available after business hours on pre-determined schedules
Title: Support Specialist Freight Forwarding Software/preferably prior multimodal operations expe
Company: Tiger Recruitment
Location: Johannesburg, South Africa
Category: Transportation (Freight, Transportation Logistics)
