Overview
Support Advisor FAIS Jobs in Polokwane, South Africa at FirstRand Namibia Limited
time left to apply End Date:
January 23, 2025 (2 days left to apply)
job requisition  R27280
Job Description
To provide advice, support and/or sales through excellent service and solutions delivery andproduct knowledgeto ensure an excellent banking experience for customers.
Act responsibly with work related resources in order to contribute to cost containment.
Continuously assess own performance, seek timely and clear feedback and request training where appropriate.
Assist with profit growth for the business through sales and acquisition of new clients.
Support sales through analysis of client portfolio and pro-active client engagement.
Understand and proactively engage to optimise client in terms of benefits, fees, returns and so forth.
Identify sales opportunities and ensure effective management of the leads pipeline.
Report on transactional and process activities within set guidelines to provide timely information for decision making.
Comply with relevant statutory, legislative, policy and governance requirements.
Provide an efficient administration service through careful and timeous planning, reporting and updating of all relevant information.
Address customer needs in order to meet or exceed customer expectations.
Ensure growth and increase in customer base by ensuring the management of existing clients, generates new leads and grows active customer account base.
Contribute to a culture ofservice excellence, which builds positive relationships and provides opportunity for feedback andexceptional service.
Achieve expected financial targets and uphold associated service levels.
Job Details
Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.
23/01/25
All appointments will be made in line with First Rand Group’s Employment Equity plan. The Bank supports the recruitment andadvancementof individuals with disabilities. In order for us to fulfill thispurpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.
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Title: Support Advisor FAIS
Company: FirstRand Namibia Limited
Location: Polokwane, South Africa
Category: Sales, Customer Service/HelpDesk
