Overview

Specialist: Skills Development & QA Jobs in Gauteng, South Africa at Telkom

Title: Specialist: Skills Development & QA

Company: Telkom

Location: Gauteng, South Africa

Structural Information

Job number: 10024670

Job title: Specialist: Skills Development & QA

Job grade: S5

Group/ BU: Corporate

Division: Human Resources

Span of control: 0-5

Reports to: Senior Management

Core Description

Responsible for providing strategic guidance, planning and the development of an organisation’s skills development strategy for a specific period. Duties include the development and implementation of an annual Workplace Skills Plan (WSP), the completion and submission of an Annual Training Report (ATR) and the completion and submission of any applicable Discretionary Grant applications. Also to provide continuous performance monitoring and evaluation for training, develop concepts and standards for quality assurance process and acquire new customers.

Job Responsibilities

Devise, implement and report on training in the organisation (40%)

Develop a WSP which complies with the requirements

Submit the WSP to the relevant institutions

Advise the employer on the implementation of the WSP

Draft an ATR on the implementation of the WSP

Ensure quality assurance requirements are met

Act as a contact person between the employer and the Seta

Serve as an expert resource for accrediting the employer as a training provider and for the implementation of appropriate learnerships and all aspects of skill development

Communicate Seta initiatives, grants and benefits to the employer

Complete and submit any applicable Discretionary Grant applications

Assess the skills development needs of the organization

Provide continuous performance monitoring and evaluation for training (40%)

Provide continuous performance monitoring and evaluation for training

Develop concepts and standards for quality assurance process

Assess new trainings incorporating participant#s feedback and assess performance of trainers highlighting room for improvement

Ensure up-skilling of trainers, modification of curriculum or material where required

Control cost and expenses against the operational budget (OPEX)

Oversee the management and maintenance of the systems and information

Manage effectiveness of the exam centre, national scheduling and reprographics

Leverage Telkom Partner Relations and Memberships for Training Revenue and cost advantage opportunities (20%)

Represent Telkom and manage relationships with skills development of CTO/ITU/SATA and other Training accrediting bodies

Identify and leverage revenue generating opportunities from these stakeholder communities

Perform external human performance consulting

Manage bid process and implementation of awarded revenue generating training opportunities

Core Competencies

FUNCTIONAL KNOWLEDGE

Business Acumen; Change Management; National Qualification Framework; Project Management; Skills Development Relevant Legislation; Organisation Behaviour

Functional Skills

Analytical; Computer Software; Consultation Techniques; Cross-functional Teamwork; Information Management; Leadership Communication; Relationship Building; Project Management

ATTITUDES/ LEADERSHIP COMPETENCIES

Adaptability; Independent; Integrity; Ethical; Proactive; Quality Awareness; Values Aligned To Telkom’s Values (CHART)

Certifications

None

Education

NQF 6: 3 year Diploma/ National Diploma

Experience

5 Years relevant experience

Additional Information

Qualifications and Experience:

Education Training Development Practitioner or equivalent certification.

5 years Skills Development or relevant Learning and Development experience.

Special Requirements

Physical Requirements

Key Stakeholders

Telkom internal customers

External providers

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