Overview
Spa Therapist Jobs in Mpumalanga, South Africa at MORE Family Collection
Location: Mpumalanga
To deliver a variety of Spa services in a safe and comfortable manner, maintaining equipment and sample inventory of products. To acknowledge and respond to relevant queries, needs and expectations.
KEY FOCUS AREAS
Ensure that the Africology and MORE Spa philosophy is followed in all daily tasks as trained.
Ensure that all treatments and product sales are being performed according to the standard trained and in a professional and effective manner, following the highest standards of hygiene.
Provide consultations, skin analysis, skin care treatments and bodywork, including massage, to clients.
Assist in evaluating beauty therapy processes and products.
Assist in receiving bookings, arranging appointments, and maintaining client records.
Provide advice on the purchase of cosmetic products.
Follow the Spa stock control procedures as directed.
Ensure that guests utilizing the Spa services are billed correctly and timeously, following the administrative procedures as directed.
Attend regular morning meetings.
Attend regular meetings with Management to discuss strategies to reach targets,upselling, and sales.
Meet and entertain guests in the guest areas and during mealtimes whenever possible, promoting the Spa Services on offer.
Maintain all issued equipment (such as massage beds) as directed and report any faults and defects to Management immediately.
Requirements – Qualifications And Skills
Spa Qualification is Required
Previous Hospitality Spa experience advantageous
Sound knowledge of the applicable / relevant property and company procedures for the department, with specific focus on Thera Vine & Thera Naka and Hygiene procedures.
Experience with the highest level of customer service in a luxury environment.
Knowledge on the operation of in-room equipment and appliances.
Knowledge of all MORE properties and all activities offered.
Knowledge of all departments/operations of your property.
Excellent time management and self-discipline, interpersonal &problem-solving skills.
Proactive, use initiative & creative flair when required.
Committed and loyal, adaptable, and flexible.
MAXIMIZING YOUR IMPACT AS A MEMBER OF THE MORE FAMILY COLLECTION
Excellentattention to detail.
Guest focus philosophy, living the MORE brand and driving the MORE experience.
Excellentcommunication skills(written and verbal), practicing honestcommunication.
Team player withpositive attitude, enthusiasm, and emotional control.
Excellent time management and self-discipline, interpersonal & solution-seeking skills.
Proactive, use initiative and creative flair when required.
Committed and loyal, adaptable, and flexible.
Must work accurately under pressure.
People skills – tolerance, patience, and care, ability to receive constructive feedback openly.
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Title: Spa Therapist
Company: MORE Family Collection
Location: Mpumalanga, South Africa
Category: Beauty/Hair Styling
