Overview
Spa Manager Jobs in Krugersdorp, South Africa at AccorHotel
Location: Krugersdorp
As the Spa Manager you will be responsible for overseeing all aspects of our spa operations ensuring exceptional guest experiences and driving business growth.
Develop and implement strategic plans to achieve shortterm and longterm spa goals
Lead and inspire a team of spa professionals including therapists and receptionists
Ensure the delivery of world class personalized guest experiences aligned with our brand standards
Manage daily spa operations including scheduling inventory control and financial performance
Collaborate with the marketing team to develop and execute effective spa promotions and packages
Drive retail sales through product knowledge and upselling techniques
Conduct regular performance reviews and provide feedback to enhance team skills and service delivery
Implement and maintain quality control measures for all spa treatments and services
Stay updated on industry trends and incorporate innovative practices to keep the spa competitive
Ensure compliance with local health and safety regulations as well as company policies and procedures
Analyze financial data and prepare reports to optimize spa performance and profitability
Foster a positive and collaborative work environment that promotes team growth and satisfaction.
Ensure Spa staff are trained on a regular basis
Qualifications :
At least 2 years of experience as a Spa Manager within a successful lifestyle luxury brand.
Knowledge of spa products treatments and wellness trends.
Experience working in a 5 star Spa is advantageous but your passion and skills are what matter most.
Strong leadership and communication skills with the ability to inspire and manage a diverse team.
Strong interpersonal and problem solving abilities
Serviced oriented with an eye for details
Proficiency in English
Flexible and able to embrace and respond to change effectively
Ability to focus attention on guest needs remaining calm and
Remote Work : Employment Type :
Key Skills
Sales Experience,Customer Service,Hotel Experience,Organizational skills,Hospitality Experience,Computer Skills,Management Experience,Millennium,Dermal Fillers,Front Desk,Esthetic Laser Treatment,Leadership Experience
Experience : years
Vacancy : 1
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Manager Manager
• Krugersdorp, Gauteng, South Africa
#J-18808-Ljbffr
Title: Spa Manager
Company: AccorHotel
Location: Krugersdorp, South Africa
Category: Management (Healthcare Management, Hotel Management, Operations Manager, Program / Project Manager)
