Overview
Skills Development Intern MMH260424-6 Jobs in Gauteng, South Africa at Momentum
Title: Skills Development Intern MMH260424-6
Company: Momentum
Location: Gauteng, South Africa
Role Purpose
Provide logistical and administrative support to ensure delivery of learning interventions aligned with business priorities.
Requirements
Qualification
- Valid Matric Certificate.
- Completed a Bachelor's Degree or 3 year National Diploma in:Human Resources, Industrial Psychology, Learning and Development.
- Should not be studying fulltime for the duration of the programme.
- South African citizen between the ages of 18 and 35 years.
- Must be able to commute to the workplace on their own.
- Computer literate (MS Office).
Duties and Responsibilities
INTERNAL PROCESS
- Provide assistance and support to Learning & Development (this may include, but is not limited to liaising with various internal and external stakeholders & General Administrative support).
- A willingness to spend time in various Business Units to learn and better understand the full Learning & Developement processes and offering.
- Acquiring the relevant practical experience and knowledge of the L&D environment.
- Learning to use various company systems as well as the understanding of operational processes.
- Displaying a willingness to learn corporate values and technicalities.
- Timeous completion of logbooks for workplace based learning.
- Demonstrating commitment to working in the L&D environment.
- Demonstrating commitment in attending all identified Learning and Development courses.
CLIENT
- Build and maintain relationships with clients and internal and external stakeholders
- Deliver on service level agreements applicable to clients and internal and external stakeholders in order to ensure that client expectations are managed
- Make recommendations to improve client service and fair treatment of clients within area of responsibility
- Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service
- Continuously monitor turnaround times and quality standards and resolve issues speedily to enhance client service delivery
- Drive client service delivery goal achievement in line with predefined standards in order to ensure that clients receive appropriate advice and after sales service.
- Manage client query processes and ensure that queries are tracked, accurately resolved and used as a mechanism to improve client service and business processes
PEOPLE
- Build strong relationships through providing specialist know-how and leadership to others, expressing positive expectations.
- Continuously develop own expertise in terms of industry and subject matter development and application thereof in an area of specialisation.
- Positively influence and manage change and offer specialist support where required.
- Contribute to continuous innovation through the development, sharing and implementation of new ideas and involvement of colleagues and staff.
- Participate and contribute to a culture of work centric thinking, productivity, service delivery and quality management.
- Take ownership for driving career development
FINANCE
- Contribute to the development of area specific budgets to minimise expenditure, in alignment with operational plans.
- Identify solutions to enhance cost effectiveness and increase operational efficiency.
- Implement and provide input into governance processes, systems and legislation within area of specialisation.
- Escalate unresolved policy and governance compliance issues via appropriate channels for investigation and resolution purposes
- Provide input into the risk identification processes development and communicate recommendations in the appropriate forum.
As an applicant, please verify the legitimacy of this job advert on our company career page.-346021296