Overview
Shop manager for Cape Coffee who specializes in JURA coffee machines Jobs in Cape Town, Western Cape 8001 at Cape Coffee
Job Title: Shop Manager
Location: Cape town CBD
Company: Cape Coffee
About Us:
At Cape Coffee, we’re passionate about delivering the perfect cup—starting with world-class coffee machines. We specialize in Jura coffee machines, offering top-tier sales, servicing, and repairs. As a growing business rooted in quality and customer service, we’re looking for a dedicated Shop Manager to lead our retail operations and help elevate the Cape Coffee experience.
The Role:
We’re seeking a hands-on, proactive Shop Manager who is as enthusiastic about coffee as we are. In this role, you’ll oversee day-to-day shop operations, and ensure our customers receive knowledgeable service and support—especially when it comes to selecting, maintaining, or repairing their Jura machines.
Key Responsibilities:
Manage and oversee daily shop operations and staff schedules
Provide expert advice and product demonstrations for Jura coffee machines
Handle customer inquiries, complaints, and service requests
Coordinate machine servicing and repairs, maintaining accurate records
Maintain shop presentation, inventory levels, and merchandising standards
Collaborate with management on promotions, sales targets, and improvements
Ensure high standards of customer service and product knowledge
Requirements:
Previous retail or shop management experience (2+ years preferred)
Strong interest in coffee and coffee machinery (Jura experience a plus)
Exceptional customer service and interpersonal skills
Organized, proactive, and able to manage multiple tasks
Technical aptitude or experience with small appliance repairs is a bonus
Comfortable using POS systems and basic inventory tools
Why Join Cape Coffee?
Be part of a passionate, coffee-loving team
Gain specialized knowledge in premium coffee technology
Work in a friendly and growing retail environment
Opportunities for training and growth in the coffee equipment industry
How to Apply:
Send your CV and a short cover letter to [email protected] with the subject line: Shop Manager Application – Cape Coffee. Tell us a bit about your experience and why you’d love to work with us!
Job Type: Full-time
Pay: R9Â 000,00 – R12Â 000,00 per month
Work Location: In person
Title: Shop manager for Cape Coffee who specializes in JURA coffee machines
Company: Cape Coffee
Location: Cape Town, Western Cape 8001
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