Overview
Shift Manager Jobs in Cape Town, South Africa at RaceTrac
Description
:responsible for supporting the General Manager and Co-Manager in overseeing the profitability for one Race Trac store on designated shifts. While leading the shift, you will continually deliver on Race Trac’s mission of making lives simpler and more enjoyable through friendly service, food execution, clean focus, leading talent, and driving success.
Responsibilities:
Provide courteous, frictionless, and elevated experience for guests
Foster positive and professional relationships with co-workers and guests
Communicate respectfully and maintain a consistent team-oriented attitude
Efficiently complete guest transactions at the cash register or self-checkout stations and suggest products that complement purchases
Address and mitigate any guest concerns on designated shifts with a sense of urgency and involve appropriate regional team members as needed
Direct, monitor, and adhere to all Race Trac, federal, state, and local safety-related regulations, including food safety regulations
Ensure that all food offers are available
Ensure the store is clean and fully stocked to provide an elevated guest experience
Responsible for executing shift duties, maintaining overall presentation standards, and representing the Race Trac brand
Clean food preparation areas and equipment to Race Trac standards
Demonstrate Race Trac’s Core Values of Honesty, Efficiency, Positive Attitude, Respect, and Teamwork
Display Race Trac’s Leadership Qualities through acting with a servant-leader mentality, prioritizing tasks appropriately, going the extra mile for guests and your team, listening, and communicating respectfully, and solving problems with a proactive, solutions-oriented approach
Lead the coaching, training, and assessment of direct reports while adhering to operational standards
Provide feedback and recommendations on employee performance and development to the General Manager
Qualifications:
High School Diploma or GED in progress or completed
2-3 years’ work experience preferred
1+ years management experience preferred
Previous experience working in high-volume, guest-focused, transactional environment preferred
Excellent written and verbal communication skills
Takes initiative
Can lift up to 50 pounds and repeatedly bend, stand, and reach while on the job, with no or infrequent breaks
May be required to obtain and maintain food handler permit, based on local or state requirements
May be required to obtain and maintain alcohol server permit, based on local or state requirements
Title: Shift Manager
Company: RaceTrac
Location: Cape Town, South Africa
Category: Restaurant/Food Service (Server/Wait Staff, Food & Beverage, Restaurant Manager, Catering)
