Overview
Servicing Administrator Jobs in Gauteng, South Africa at Discovery Limited
Title: Servicing Administrator
Company: Discovery Limited
Location: Gauteng, South Africa
Achieve more than YOU BELIEVE
Discovery Corporate & Employee Benefits Servicing Administrator About Discovery
Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.
About Discovery Corporate & Employee Benefits
Discovery Corporate and Employee Benefits is the first and only employee benefits provider to shape employee behaviour, creating healthier and wealthier workforces. It is an exciting business to be in as we reimagine the way retirement savings and life insurance are brought to companies and employees.
Key Purpose of the role
The key purpose of this role is to administer Group Risk policies and reassurance premiums, reconciling and administering the Vitality Member billed scheme, process annual reviews, pay commission, process Broker changes and to handle all queries relating to any of the above with external and internal clients.
Areas of responsibility may include but not limited to
Process data comparison through the web to prepare reconciliation of premiums to ensure that the client is applying correct rates against internal billing.
Ensure underwriting team is provided with accurate information from the data comparison to prepare their audits.
Liaison with both internal and external clients to ensure resolution of client queries (TWT); as per SLA
Responsible for entire billing process including monitor monthly billing, contributions allocation and sending statements
Compare bank statement against scheme batch remits to ensure the accurate allocation of payments/premiums to correct schemes. Issue credit control where necessary.
Personal Attributes and Skills
The Successful Candidate Must Demonstrate The Following Competencies:
Self-starter with a high attention to detail and be able to multi-task
Good at follow through
Exceptional ability to communicate written and orally
Problem solving and solution focused
Analytical – interpretation
Building relationships
Coping with pressure (deadlines)
Time-Management and Organizational Skills
Must be team orientated, willing to assist other team members in the office
Compassion: will be working with people who are sometimes in dire situations or going through difficult transitions. Must be compassionate to their situation and working with them in a positive way
Outstanding customer service skills
Education and Experience
Diploma / Bachelor of commerce degree, Bachelor of Science in IT, Bachelor of Science in Mathematical Science (advantageous) and related qualifications
MS Office experience especially Excel (Vlook-up) and Compass.
Group Life/Risk Insurance experience.
1 to 2 years working experience within a Group Life Administration environment
EMPLOYMENT EQUITY
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
EMPLOYMENT EQUITY
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
