Overview
ServiceNow Technical Architect Jobs in Johannesburg, South Africa at Linking Humans
About the Role
We are working with a leading Service Now Partner who is seeking a skilled and experienced Service Now Technical Architect to join their high-performing team. This role is based in either Johannesburg or Cape Town, offering a hybrid working model and the opportunity to work on large-scale enterprise projects across a wide range of industries.
As a Technical Architect, you will play a key role in designing, leading, and delivering Service Now solutions that align with clients’ business objectives. This is a senior-level role, ideal for someone who thrives in a
fast-paced
, client-focused environment.
Key Responsibilities
Lead the end-to-end technical design and architecture of Service Now implementations
Translate complex business requirements into robust, scalable technical solutions
Work closely with consultants, developers, and project managers to ensure successful delivery
Define integration strategies and interface with external systems and data sources
Provide technical leadership and mentorship to development teams
Stay up to date with platform capabilities and promote continuous innovation
Requirements
Minimum of 5 years of hands-on Service Now experience
Proven experience as a Technical Architect in enterprise environments
Strong expertise in at least two of the following modules: ITSM, ITOM, HRSD, CSM, Sec Ops
Proficient in JavaScript, Glide, and Service Now APIs (REST/SOAP)
Strong client-facing and stakeholder engagement skills
Service Now certifications preferred (CTA, CAD, CIS)
Desirable Skills
Experience with enterprise or public sector clients
Knowledge of Agile, Dev Ops, or CI/CD frameworks
Leadership or mentoring experience in technical teams
What’s on Offer
Competitive monthly salary and performance-based bonuses
Hybrid working model with flexibility to suit your lifestyle
Career development within a top-tier Service Now partner
Ongoing training and certification support
A collaborative team culture with opportunities to lead and grow
If you’re an experienced Service Now Technical Architect ready to
take the next step
in your career, we’d love to hear from you.
Apply now
or contact us for a confidential conversation.
Title: ServiceNow Technical Architect
Company: Linking Humans
Location: Johannesburg, South Africa
Category: IT/Tech (IT Project Manager, Systems Engineer)
