Overview
ServiceNow Developer Jobs in Johannesburg at DXC Technology
Job Description:
We are hiring a ServiceNow Developer to take charge of the creation, fundamental configuration, and technical know-how of our ServiceNow cybersecurity installations. In this role, you’ll be asked to offer first-rate training, support, and customer service. This role requires an organized, self-driven person who can thrive working alone or in a team and can quickly adjust to changing priorities. The ideal candidate has a solution-focused mindset, is enthusiastic about technology, loves providing excellent customer service, and works well under pressure.
Typical Duties and Responsibilities
Manage ServiceNow installations for the cyber and strategic risk teams
Create go-to-market proof-of-concept applications on the ServiceNow platform
Create rational, competent-based technological designs from functional specifications
Create new ServiceNow procedures and workflows
Create unique service portal pages and widgets to aid the business organization
Review and walkthrough the code of junior team members
Oversee development of the ServiceNow solution in accordance with industry best practices to ensure system compliance
Create thorough and organized test plans and suites
Estimate, organize, plan, and prioritize testing-related tasks
Determine, record, and track software flaws
Conduct rigorous regression testing of corrected flaws
Take part in User Access Testing (UAT) to get feedback from the UAT Team, ITIL process owners, and clients
Control update sets for the code base’s transfer to test and production environments
Oversee ServiceNow administration, planning, and maintenance
Coordinate vendors for ServiceNow product flaws
Education
Bachelor’s degree in math, engineering, information systems, or a related field
Required Skills and Experience
3+ years of relevant experience
Knowledge of CMDB Implementation
Demonstrated expertise in at least two SNOW modules (e.g. ITSM, CSM, SecOps etc.)
Expertise in web development (HTML, CSS, JavaScript)
Proven ability to set up ServiceNow using Business Rules, Client Scripts, sophisticated UI Policies, Flow Designer, ACLs, Script Includes, and UI Scripts to meet needs
Experience with JavaScript/GLIDE and HTML5
Expertise with REST/SOAP APIs to integrate ServiceNow with other IT systems
Strong communication and collaboration skills, including the ability to gather requirements from internal and external stakeholders
Strong analysis, problem-solving, and decision-making skills
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Title: ServiceNow Developer
Company: DXC Technology
Location: Johannesburg
